Day-wise SLA Report
Total Documents
177
All documents in periodWithin SLA
89
? 24 hoursExceeded SLA
88
> 24 hoursCompliance
50.28%
Overall rateAvg Processing Time
28.16 hrs
Average turnaround
Showing 1 to 24 of 24 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 31, 2025 (Wed) | 2 | 2.83 | 38.14 | 20.49 | 1 | 1 | 50.00% |
| Jan 01, 2026 (Thu) | 2 | 2.75 | 3.95 | 3.35 | 2 | 0 | 100.00% |
| Jan 02, 2026 (Fri) | 9 | 1.00 | 43.75 | 13.80 | 6 | 3 | 66.67% |
| Jan 05, 2026 (Mon) | 6 | 21.78 | 34.95 | 26.93 | 3 | 3 | 50.00% |
| Jan 06, 2026 (Tue) | 4 | 25.02 | 45.86 | 35.42 | 0 | 4 | 0.00% |
| Jan 07, 2026 (Wed) | 10 | 27.89 | 44.82 | 35.88 | 0 | 10 | 0.00% |
| Jan 08, 2026 (Thu) | 12 | 26.06 | 38.85 | 33.70 | 0 | 12 | 0.00% |
| Jan 09, 2026 (Fri) | 7 | 41.48 | 41.50 | 41.49 | 0 | 7 | 0.00% |
| Jan 12, 2026 (Mon) | 18 | 14.84 | 40.77 | 21.97 | 16 | 2 | 88.89% |
| Jan 13, 2026 (Tue) | 6 | 22.36 | 42.56 | 33.44 | 1 | 5 | 16.67% |
| Jan 14, 2026 (Wed) | 2 | 23.12 | 33.39 | 28.25 | 1 | 1 | 50.00% |
| Jan 15, 2026 (Thu) | 4 | 23.43 | 24.04 | 23.72 | 3 | 1 | 75.00% |
| Jan 16, 2026 (Fri) | 10 | 1.03 | 64.90 | 40.60 | 4 | 6 | 40.00% |
| Jan 19, 2026 (Mon) | 7 | 2.66 | 22.63 | 16.29 | 7 | 0 | 100.00% |
| Jan 20, 2026 (Tue) | 10 | 17.25 | 27.23 | 20.16 | 9 | 1 | 90.00% |
| Jan 21, 2026 (Wed) | 13 | 20.76 | 37.42 | 27.21 | 3 | 10 | 23.08% |
| Jan 22, 2026 (Thu) | 6 | 22.79 | 35.99 | 26.24 | 3 | 3 | 50.00% |
| Jan 23, 2026 (Fri) | 9 | 14.92 | 68.06 | 42.73 | 1 | 8 | 11.11% |
| Jan 25, 2026 (Sun) | 1 | 32.53 | 32.53 | 32.53 | 0 | 1 | 0.00% |
| Jan 26, 2026 (Mon) | 3 | 19.93 | 81.92 | 40.87 | 2 | 1 | 66.67% |
| Jan 27, 2026 (Tue) | 15 | 21.03 | 21.31 | 21.17 | 15 | 0 | 100.00% |
| Jan 28, 2026 (Wed) | 3 | 21.55 | 22.16 | 21.76 | 3 | 0 | 100.00% |
| Jan 29, 2026 (Thu) | 8 | 12.03 | 25.83 | 21.74 | 6 | 2 | 75.00% |
| Jan 30, 2026 (Fri) | 10 | 15.61 | 57.18 | 37.91 | 3 | 7 | 30.00% |