Day-wise SLA Report
Total Documents
168
All documents in periodWithin SLA
107
? 24 hoursExceeded SLA
61
> 24 hoursCompliance
63.69%
Overall rateAvg Processing Time
23.42 hrs
Average turnaround
Showing 1 to 24 of 24 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Nov 30, 2025 (Sun) | 2 | 2.83 | 7.69 | 5.26 | 2 | 0 | 100.00% |
| Dec 01, 2025 (Mon) | 13 | 16.96 | 33.50 | 22.74 | 10 | 3 | 76.92% |
| Dec 02, 2025 (Tue) | 12 | 1.53 | 46.50 | 31.39 | 2 | 10 | 16.67% |
| Dec 03, 2025 (Wed) | 6 | 37.91 | 40.14 | 39.24 | 0 | 6 | 0.00% |
| Dec 04, 2025 (Thu) | 10 | 10.88 | 43.00 | 25.70 | 5 | 5 | 50.00% |
| Dec 05, 2025 (Fri) | 21 | 18.90 | 64.67 | 28.02 | 16 | 5 | 76.19% |
| Dec 07, 2025 (Sun) | 1 | 28.98 | 28.98 | 28.98 | 0 | 1 | 0.00% |
| Dec 08, 2025 (Mon) | 5 | 24.73 | 26.44 | 25.52 | 0 | 5 | 0.00% |
| Dec 09, 2025 (Tue) | 7 | 9.92 | 25.27 | 20.34 | 4 | 3 | 57.14% |
| Dec 10, 2025 (Wed) | 10 | 20.62 | 31.29 | 26.59 | 2 | 8 | 20.00% |
| Dec 11, 2025 (Thu) | 14 | 18.67 | 30.26 | 24.23 | 8 | 6 | 57.14% |
| Dec 12, 2025 (Fri) | 4 | 18.95 | 19.38 | 19.23 | 4 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 7 | 3.58 | 23.19 | 17.84 | 7 | 0 | 100.00% |
| Dec 16, 2025 (Tue) | 14 | 17.60 | 34.23 | 23.33 | 12 | 2 | 85.71% |
| Dec 17, 2025 (Wed) | 2 | 24.61 | 29.43 | 27.02 | 0 | 2 | 0.00% |
| Dec 18, 2025 (Thu) | 10 | 1.82 | 28.49 | 17.56 | 8 | 2 | 80.00% |
| Dec 19, 2025 (Fri) | 4 | 22.08 | 43.19 | 30.75 | 2 | 2 | 50.00% |
| Dec 22, 2025 (Mon) | 6 | 3.09 | 27.95 | 17.89 | 5 | 1 | 83.33% |
| Dec 23, 2025 (Tue) | 3 | 20.33 | 20.80 | 20.58 | 3 | 0 | 100.00% |
| Dec 24, 2025 (Wed) | 3 | 1.66 | 17.59 | 7.15 | 3 | 0 | 100.00% |
| Dec 25, 2025 (Thu) | 2 | 0.86 | 0.86 | 0.86 | 2 | 0 | 100.00% |
| Dec 29, 2025 (Mon) | 6 | 4.52 | 21.12 | 15.04 | 6 | 0 | 100.00% |
| Dec 30, 2025 (Tue) | 3 | 12.09 | 19.84 | 17.12 | 3 | 0 | 100.00% |
| Dec 31, 2025 (Wed) | 3 | 13.46 | 23.82 | 17.20 | 3 | 0 | 100.00% |