Day-wise SLA Report
Total Documents
170
All documents in periodWithin SLA
122
? 24 hoursExceeded SLA
48
> 24 hoursCompliance
71.76%
Overall rateAvg Processing Time
19.09 hrs
Average turnaround
Showing 1 to 24 of 24 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 4 | 4.73 | 23.74 | 13.79 | 4 | 0 | 100.00% |
| Feb 03, 2026 (Tue) | 5 | 24.90 | 38.49 | 31.74 | 0 | 5 | 0.00% |
| Feb 04, 2026 (Wed) | 17 | 20.84 | 34.20 | 24.80 | 9 | 8 | 52.94% |
| Feb 05, 2026 (Thu) | 5 | 2.04 | 42.47 | 16.11 | 3 | 2 | 60.00% |
| Feb 06, 2026 (Fri) | 4 | 15.13 | 39.62 | 22.76 | 3 | 1 | 75.00% |
| Feb 09, 2026 (Mon) | 11 | 5.59 | 24.72 | 18.27 | 10 | 1 | 90.91% |
| Feb 10, 2026 (Tue) | 11 | 19.60 | 34.10 | 27.43 | 5 | 6 | 45.45% |
| Feb 11, 2026 (Wed) | 1 | 26.98 | 26.98 | 26.98 | 0 | 1 | 0.00% |
| Feb 12, 2026 (Thu) | 8 | 19.03 | 28.80 | 24.47 | 2 | 6 | 25.00% |
| Feb 13, 2026 (Fri) | 1 | 25.01 | 25.01 | 25.01 | 0 | 1 | 0.00% |
| Feb 15, 2026 (Sun) | 1 | 38.67 | 38.67 | 38.67 | 0 | 1 | 0.00% |
| Feb 16, 2026 (Mon) | 2 | 2.58 | 20.10 | 11.34 | 2 | 0 | 100.00% |
| Feb 17, 2026 (Tue) | 6 | 18.42 | 26.41 | 21.84 | 5 | 1 | 83.33% |
| Feb 18, 2026 (Wed) | 7 | 17.86 | 35.21 | 22.92 | 6 | 1 | 85.71% |
| Feb 19, 2026 (Thu) | 9 | 15.17 | 23.79 | 20.51 | 9 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 8 | 19.45 | 48.59 | 40.77 | 1 | 7 | 12.50% |
| Feb 21, 2026 (Sat) | 1 | 18.56 | 18.56 | 18.56 | 1 | 0 | 100.00% |
| Feb 22, 2026 (Sun) | 1 | 30.45 | 30.45 | 30.45 | 0 | 1 | 0.00% |
| Feb 23, 2026 (Mon) | 4 | 18.32 | 27.59 | 22.03 | 3 | 1 | 75.00% |
| Feb 24, 2026 (Tue) | 2 | 23.11 | 28.39 | 25.75 | 1 | 1 | 50.00% |
| Feb 25, 2026 (Wed) | 4 | 18.32 | 34.35 | 26.15 | 2 | 2 | 50.00% |
| Feb 26, 2026 (Thu) | 5 | 1.86 | 24.87 | 9.63 | 4 | 1 | 80.00% |
| Feb 27, 2026 (Fri) | 52 | 3.92 | 22.18 | 8.53 | 52 | 0 | 100.00% |
| Feb 28, 2026 (Sat) | 1 | 39.64 | 39.64 | 39.64 | 0 | 1 | 0.00% |