Day-wise SLA Report
Total Documents
191
All documents in periodWithin SLA
117
? 24 hoursExceeded SLA
74
> 24 hoursCompliance
61.26%
Overall rateAvg Processing Time
24.11 hrs
Average turnaround
Showing 1 to 25 of 25 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 01, 2026 (Sun) | 2 | 13.90 | 17.49 | 15.70 | 2 | 0 | 100.00% |
| Mar 02, 2026 (Mon) | 6 | 6.91 | 22.28 | 18.21 | 6 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 9 | 7.48 | 56.40 | 23.80 | 6 | 3 | 66.67% |
| Mar 04, 2026 (Wed) | 4 | 17.16 | 27.45 | 21.98 | 3 | 1 | 75.00% |
| Mar 05, 2026 (Thu) | 12 | 1.53 | 24.59 | 16.78 | 11 | 1 | 91.67% |
| Mar 06, 2026 (Fri) | 11 | 12.80 | 43.87 | 30.15 | 5 | 6 | 45.45% |
| Mar 09, 2026 (Mon) | 14 | 6.91 | 39.97 | 18.61 | 10 | 4 | 71.43% |
| Mar 10, 2026 (Tue) | 4 | 26.70 | 38.21 | 32.71 | 0 | 4 | 0.00% |
| Mar 11, 2026 (Wed) | 16 | 19.38 | 56.36 | 28.63 | 4 | 12 | 25.00% |
| Mar 12, 2026 (Thu) | 11 | 18.76 | 24.26 | 21.77 | 10 | 1 | 90.91% |
| Mar 13, 2026 (Fri) | 8 | 14.75 | 65.71 | 46.06 | 2 | 6 | 25.00% |
| Mar 16, 2026 (Mon) | 5 | 2.60 | 25.76 | 18.95 | 4 | 1 | 80.00% |
| Mar 17, 2026 (Tue) | 7 | 17.01 | 19.42 | 18.47 | 7 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 9 | 13.72 | 42.16 | 22.74 | 6 | 3 | 66.67% |
| Mar 19, 2026 (Thu) | 5 | 17.05 | 26.21 | 21.87 | 3 | 2 | 60.00% |
| Mar 20, 2026 (Fri) | 8 | 1.80 | 43.60 | 34.85 | 2 | 6 | 25.00% |
| Mar 21, 2026 (Sat) | 1 | 41.76 | 41.76 | 41.76 | 0 | 1 | 0.00% |
| Mar 23, 2026 (Mon) | 5 | 1.34 | 25.53 | 15.52 | 4 | 1 | 80.00% |
| Mar 24, 2026 (Tue) | 11 | 1.48 | 25.15 | 16.10 | 8 | 3 | 72.73% |
| Mar 25, 2026 (Wed) | 1 | 21.19 | 21.19 | 21.19 | 1 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 3 | 12.66 | 19.41 | 17.02 | 3 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 9 | 22.75 | 43.02 | 34.07 | 2 | 7 | 22.22% |
| Mar 29, 2026 (Sun) | 1 | 23.34 | 23.34 | 23.34 | 1 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 21 | 20.90 | 30.08 | 23.08 | 14 | 7 | 66.67% |
| Mar 31, 2026 (Tue) | 8 | 2.44 | 33.80 | 21.51 | 3 | 5 | 37.50% |