Day-wise SLA Report
Total Documents
31
All documents in periodWithin SLA
4
? 24 hoursExceeded SLA
27
> 24 hoursCompliance
12.90%
Overall rateAvg Processing Time
34.29 hrs
Average turnaround
Showing 1 to 4 of 4 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 31, 2026 (Tue) | 1 | 42.49 | 42.49 | 42.49 | 0 | 1 | 0.00% |
| Apr 01, 2026 (Wed) | 15 | 2.63 | 45.37 | 29.13 | 4 | 11 | 26.67% |
| Apr 02, 2026 (Thu) | 11 | 26.85 | 44.25 | 40.20 | 0 | 11 | 0.00% |
| Apr 03, 2026 (Fri) | 4 | 24.70 | 62.28 | 35.38 | 0 | 4 | 0.00% |