Day-wise SLA Report
Total Documents
25
All documents in periodWithin SLA
23
? 24 hoursExceeded SLA
2
> 24 hoursCompliance
92.00%
Overall rateAvg Processing Time
14.06 hrs
Average turnaround
Showing 1 to 2 of 2 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 19, 2026 (Mon) | 8 | 11.17 | 18.22 | 13.44 | 8 | 0 | 100.00% |
| Jan 27, 2026 (Tue) | 17 | 8.14 | 24.98 | 14.35 | 15 | 2 | 88.24% |