Day-wise SLA Report
Total Documents
19
All documents in periodWithin SLA
19
? 24 hoursExceeded SLA
0
> 24 hoursCompliance
100.00%
Overall rateAvg Processing Time
4.51 hrs
Average turnaround
Showing 1 to 5 of 5 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 02, 2025 (Tue) | 5 | 1.54 | 1.54 | 1.54 | 5 | 0 | 100.00% |
| Dec 04, 2025 (Thu) | 3 | 4.03 | 4.03 | 4.03 | 3 | 0 | 100.00% |
| Dec 12, 2025 (Fri) | 9 | 1.42 | 18.48 | 5.22 | 9 | 0 | 100.00% |
| Dec 16, 2025 (Tue) | 1 | 8.72 | 8.72 | 8.72 | 1 | 0 | 100.00% |
| Dec 19, 2025 (Fri) | 1 | 10.21 | 10.21 | 10.21 | 1 | 0 | 100.00% |