Day-wise SLA Report
Total Documents
19
All documents in periodWithin SLA
18
? 24 hoursExceeded SLA
1
> 24 hoursCompliance
94.74%
Overall rateAvg Processing Time
9.26 hrs
Average turnaround
Showing 1 to 2 of 2 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 05, 2026 (Thu) | 10 | 13.24 | 25.63 | 15.98 | 9 | 1 | 90.00% |
| Feb 13, 2026 (Fri) | 9 | 1.78 | 1.79 | 1.78 | 9 | 0 | 100.00% |