Day-wise SLA Report
Total Documents
47
All documents in periodWithin SLA
26
? 24 hoursExceeded SLA
21
> 24 hoursCompliance
55.32%
Overall rateAvg Processing Time
24.05 hrs
Average turnaround
Showing 1 to 12 of 12 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 05, 2026 (Mon) | 1 | 2.37 | 2.37 | 2.37 | 1 | 0 | 100.00% |
| Jan 06, 2026 (Tue) | 3 | 26.78 | 30.72 | 28.44 | 0 | 3 | 0.00% |
| Jan 07, 2026 (Wed) | 2 | 42.55 | 42.68 | 42.62 | 0 | 2 | 0.00% |
| Jan 08, 2026 (Thu) | 13 | 26.32 | 38.77 | 28.21 | 0 | 13 | 0.00% |
| Jan 13, 2026 (Tue) | 1 | 35.42 | 35.42 | 35.42 | 0 | 1 | 0.00% |
| Jan 15, 2026 (Thu) | 1 | 23.70 | 23.70 | 23.70 | 1 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 9 | 4.13 | 22.88 | 19.73 | 9 | 0 | 100.00% |
| Jan 20, 2026 (Tue) | 5 | 6.26 | 22.97 | 17.43 | 5 | 0 | 100.00% |
| Jan 22, 2026 (Thu) | 5 | 21.94 | 22.49 | 22.07 | 5 | 0 | 100.00% |
| Jan 27, 2026 (Tue) | 1 | 21.06 | 21.06 | 21.06 | 1 | 0 | 100.00% |
| Jan 29, 2026 (Thu) | 5 | 22.53 | 24.66 | 23.41 | 3 | 2 | 60.00% |
| Jan 30, 2026 (Fri) | 1 | 18.47 | 18.47 | 18.47 | 1 | 0 | 100.00% |