Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

December 2025 QRC B.V.

Next Month

Total Documents

44

All documents in period

Within SLA

33

? 24 hours

Exceeded SLA

11

> 24 hours

Compliance

75.00%

Overall rate

Avg Processing Time

20.57 hrs

Average turnaround

Showing 1 to 10 of 10 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Dec 01, 2025 (Mon)	10	0.50	22.05	16.32	10	0	100.00%
Dec 02, 2025 (Tue)	4	24.92	27.80	26.35	0	4	0.00%
Dec 03, 2025 (Wed)	1	15.51	15.51	15.51	1	0	100.00%
Dec 04, 2025 (Thu)	5	2.55	39.53	27.19	1	4	20.00%
Dec 05, 2025 (Fri)	2	20.61	22.16	21.39	2	0	100.00%
Dec 09, 2025 (Tue)	10	19.31	36.04	23.89	8	2	80.00%
Dec 11, 2025 (Thu)	1	23.38	23.38	23.38	1	0	100.00%
Dec 18, 2025 (Thu)	5	2.17	24.62	13.60	4	1	80.00%
Dec 23, 2025 (Tue)	5	14.49	21.67	18.79	5	0	100.00%
Dec 29, 2025 (Mon)	1	18.19	18.19	18.19	1	0	100.00%