Day-wise SLA Report


Previous Month

February 2026 QRC B.V.

Next Month
Total Documents

38

All documents in period
Within SLA

26

? 24 hours
Exceeded SLA

12

> 24 hours
Compliance

68.42%

Overall rate
Avg Processing Time

21.90 hrs

Average turnaround
Showing 1 to 11 of 11 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Feb 02, 2026 (Mon) 1 24.14 24.14 24.14 0 1 0.00%
Feb 03, 2026 (Tue) 6 17.36 34.85 29.50 1 5 16.67%
Feb 05, 2026 (Thu) 8 21.27 25.66 23.81 4 4 50.00%
Feb 09, 2026 (Mon) 2 20.32 21.42 20.87 2 0 100.00%
Feb 12, 2026 (Thu) 1 19.40 19.40 19.40 1 0 100.00%
Feb 17, 2026 (Tue) 10 22.72 25.06 23.40 8 2 80.00%
Feb 19, 2026 (Thu) 2 20.17 20.91 20.54 2 0 100.00%
Feb 24, 2026 (Tue) 2 13.22 21.75 17.48 2 0 100.00%
Feb 25, 2026 (Wed) 2 13.13 13.17 13.15 2 0 100.00%
Feb 26, 2026 (Thu) 2 4.71 17.77 11.24 2 0 100.00%
Feb 27, 2026 (Fri) 2 0.91 19.56 10.24 2 0 100.00%