Day-wise SLA Report
Total Documents
38
All documents in periodWithin SLA
26
? 24 hoursExceeded SLA
12
> 24 hoursCompliance
68.42%
Overall rateAvg Processing Time
21.90 hrs
Average turnaround
Showing 1 to 11 of 11 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 1 | 24.14 | 24.14 | 24.14 | 0 | 1 | 0.00% |
| Feb 03, 2026 (Tue) | 6 | 17.36 | 34.85 | 29.50 | 1 | 5 | 16.67% |
| Feb 05, 2026 (Thu) | 8 | 21.27 | 25.66 | 23.81 | 4 | 4 | 50.00% |
| Feb 09, 2026 (Mon) | 2 | 20.32 | 21.42 | 20.87 | 2 | 0 | 100.00% |
| Feb 12, 2026 (Thu) | 1 | 19.40 | 19.40 | 19.40 | 1 | 0 | 100.00% |
| Feb 17, 2026 (Tue) | 10 | 22.72 | 25.06 | 23.40 | 8 | 2 | 80.00% |
| Feb 19, 2026 (Thu) | 2 | 20.17 | 20.91 | 20.54 | 2 | 0 | 100.00% |
| Feb 24, 2026 (Tue) | 2 | 13.22 | 21.75 | 17.48 | 2 | 0 | 100.00% |
| Feb 25, 2026 (Wed) | 2 | 13.13 | 13.17 | 13.15 | 2 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 2 | 4.71 | 17.77 | 11.24 | 2 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 2 | 0.91 | 19.56 | 10.24 | 2 | 0 | 100.00% |