Day-wise SLA Report
Total Documents
42
All documents in periodWithin SLA
35
? 24 hoursExceeded SLA
7
> 24 hoursCompliance
83.33%
Overall rateAvg Processing Time
20.40 hrs
Average turnaround
Showing 1 to 14 of 14 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 1 | 19.80 | 19.80 | 19.80 | 1 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 1 | 19.73 | 19.73 | 19.73 | 1 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 4 | 19.03 | 25.76 | 20.73 | 3 | 1 | 75.00% |
| Mar 09, 2026 (Mon) | 8 | 18.04 | 24.37 | 21.08 | 7 | 1 | 87.50% |
| Mar 10, 2026 (Tue) | 1 | 38.18 | 38.18 | 38.18 | 0 | 1 | 0.00% |
| Mar 11, 2026 (Wed) | 1 | 24.74 | 24.74 | 24.74 | 0 | 1 | 0.00% |
| Mar 12, 2026 (Thu) | 4 | 23.72 | 25.53 | 24.25 | 3 | 1 | 75.00% |
| Mar 16, 2026 (Mon) | 2 | 20.47 | 22.65 | 21.56 | 2 | 0 | 100.00% |
| Mar 17, 2026 (Tue) | 5 | 16.73 | 17.42 | 16.88 | 5 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 2 | 1.67 | 18.43 | 10.05 | 2 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 5 | 18.88 | 18.97 | 18.91 | 5 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 3 | 21.34 | 21.40 | 21.38 | 3 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 3 | 1.53 | 23.74 | 14.68 | 3 | 0 | 100.00% |
| Mar 31, 2026 (Tue) | 2 | 27.70 | 27.70 | 27.70 | 0 | 2 | 0.00% |