Day-wise SLA Report
Total Documents
58
All documents in periodWithin SLA
35
? 24 hoursExceeded SLA
23
> 24 hoursCompliance
60.34%
Overall rateAvg Processing Time
21.90 hrs
Average turnaround
Showing 1 to 16 of 16 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 02, 2026 (Fri) | 4 | 0.32 | 13.79 | 4.40 | 4 | 0 | 100.00% |
| Jan 03, 2026 (Sat) | 1 | 22.50 | 22.50 | 22.50 | 1 | 0 | 100.00% |
| Jan 04, 2026 (Sun) | 1 | 7.93 | 7.93 | 7.93 | 1 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 1 | 22.01 | 22.01 | 22.01 | 1 | 0 | 100.00% |
| Jan 06, 2026 (Tue) | 2 | 22.93 | 39.70 | 31.32 | 1 | 1 | 50.00% |
| Jan 07, 2026 (Wed) | 8 | 0.22 | 39.72 | 19.04 | 7 | 1 | 87.50% |
| Jan 08, 2026 (Thu) | 2 | 20.79 | 22.32 | 21.55 | 2 | 0 | 100.00% |
| Jan 10, 2026 (Sat) | 1 | 0.17 | 0.17 | 0.17 | 1 | 0 | 100.00% |
| Jan 12, 2026 (Mon) | 1 | 7.01 | 7.01 | 7.01 | 1 | 0 | 100.00% |
| Jan 15, 2026 (Thu) | 1 | 0.48 | 0.48 | 0.48 | 1 | 0 | 100.00% |
| Jan 20, 2026 (Tue) | 24 | 2.50 | 37.87 | 30.48 | 3 | 21 | 12.50% |
| Jan 21, 2026 (Wed) | 3 | 13.62 | 18.42 | 15.51 | 3 | 0 | 100.00% |
| Jan 22, 2026 (Thu) | 1 | 11.21 | 11.21 | 11.21 | 1 | 0 | 100.00% |
| Jan 27, 2026 (Tue) | 2 | 21.10 | 21.63 | 21.37 | 2 | 0 | 100.00% |
| Jan 28, 2026 (Wed) | 1 | 15.42 | 15.42 | 15.42 | 1 | 0 | 100.00% |
| Jan 29, 2026 (Thu) | 5 | 12.23 | 18.76 | 17.44 | 5 | 0 | 100.00% |