Day-wise SLA Report
Total Documents
31
All documents in periodWithin SLA
27
? 24 hoursExceeded SLA
4
> 24 hoursCompliance
87.10%
Overall rateAvg Processing Time
15.20 hrs
Average turnaround
Showing 1 to 16 of 16 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 31, 2026 (Sat) | 1 | 2.86 | 2.86 | 2.86 | 1 | 0 | 100.00% |
| Feb 02, 2026 (Mon) | 4 | 6.58 | 19.52 | 12.72 | 4 | 0 | 100.00% |
| Feb 03, 2026 (Tue) | 6 | 0.16 | 30.76 | 16.15 | 4 | 2 | 66.67% |
| Feb 05, 2026 (Thu) | 3 | 6.21 | 22.88 | 16.27 | 3 | 0 | 100.00% |
| Feb 11, 2026 (Wed) | 3 | 0.07 | 10.42 | 4.56 | 3 | 0 | 100.00% |
| Feb 15, 2026 (Sun) | 1 | 0.37 | 0.37 | 0.37 | 1 | 0 | 100.00% |
| Feb 17, 2026 (Tue) | 3 | 17.73 | 19.05 | 18.21 | 3 | 0 | 100.00% |
| Feb 18, 2026 (Wed) | 2 | 20.35 | 21.89 | 21.12 | 2 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 1 | 20.54 | 20.54 | 20.54 | 1 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 1 | 39.93 | 39.93 | 39.93 | 0 | 1 | 0.00% |
| Feb 21, 2026 (Sat) | 1 | 36.06 | 36.06 | 36.06 | 0 | 1 | 0.00% |
| Feb 23, 2026 (Mon) | 1 | 6.54 | 6.54 | 6.54 | 1 | 0 | 100.00% |
| Feb 25, 2026 (Wed) | 1 | 17.36 | 17.36 | 17.36 | 1 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 1 | 17.37 | 17.37 | 17.37 | 1 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 1 | 7.68 | 7.68 | 7.68 | 1 | 0 | 100.00% |
| Feb 28, 2026 (Sat) | 1 | 15.42 | 15.42 | 15.42 | 1 | 0 | 100.00% |