Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

March 2026 RSM

Next Month

Total Documents

19

All documents in period

Within SLA

18

? 24 hours

Exceeded SLA

1

> 24 hours

Compliance

94.74%

Overall rate

Avg Processing Time

13.40 hrs

Average turnaround

Showing 1 to 9 of 9 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Mar 02, 2026 (Mon)	5	4.21	20.03	7.91	5	0	100.00%
Mar 04, 2026 (Wed)	2	19.98	20.15	20.07	2	0	100.00%
Mar 06, 2026 (Fri)	1	10.80	10.80	10.80	1	0	100.00%
Mar 11, 2026 (Wed)	2	0.28	17.56	8.92	2	0	100.00%
Mar 16, 2026 (Mon)	3	1.57	17.55	9.33	3	0	100.00%
Mar 19, 2026 (Thu)	2	18.32	20.78	19.55	2	0	100.00%
Mar 20, 2026 (Fri)	1	40.79	40.79	40.79	0	1	0.00%
Mar 22, 2026 (Sun)	2	10.33	10.36	10.35	2	0	100.00%
Mar 23, 2026 (Mon)	1	17.63	17.63	17.63	1	0	100.00%