Day-wise SLA Report
Total Documents
10
All documents in periodWithin SLA
9
? 24 hoursExceeded SLA
1
> 24 hoursCompliance
90.00%
Overall rateAvg Processing Time
17.56 hrs
Average turnaround
Showing 1 to 3 of 3 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 5 | 0.58 | 23.72 | 13.91 | 5 | 0 | 100.00% |
| Apr 02, 2026 (Thu) | 3 | 12.32 | 43.77 | 23.78 | 2 | 1 | 66.67% |
| Apr 03, 2026 (Fri) | 2 | 16.88 | 17.80 | 17.34 | 2 | 0 | 100.00% |