Day-wise SLA Report


Total Documents

10

All documents in period
Within SLA

9

? 24 hours
Exceeded SLA

1

> 24 hours
Compliance

90.00%

Overall rate
Avg Processing Time

17.56 hrs

Average turnaround
Showing 1 to 3 of 3 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Apr 01, 2026 (Wed) 5 0.58 23.72 13.91 5 0 100.00%
Apr 02, 2026 (Thu) 3 12.32 43.77 23.78 2 1 66.67%
Apr 03, 2026 (Fri) 2 16.88 17.80 17.34 2 0 100.00%