Day-wise SLA Report
Total Documents
1,385
All documents in periodWithin SLA
1,203
? 24 hoursExceeded SLA
182
> 24 hoursCompliance
86.86%
Overall rateAvg Processing Time
15.87 hrs
Average turnaround
Showing 1 to 30 of 30 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 01, 2026 (Thu) | 14 | 0.25 | 3.28 | 1.37 | 14 | 0 | 100.00% |
| Jan 02, 2026 (Fri) | 39 | 0.16 | 38.32 | 7.53 | 33 | 6 | 84.62% |
| Jan 03, 2026 (Sat) | 11 | 0.18 | 26.56 | 21.55 | 5 | 6 | 45.45% |
| Jan 04, 2026 (Sun) | 4 | 1.76 | 13.00 | 8.52 | 4 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 143 | 1.92 | 37.71 | 20.00 | 124 | 19 | 86.71% |
| Jan 06, 2026 (Tue) | 75 | 1.08 | 41.77 | 21.64 | 47 | 28 | 62.67% |
| Jan 07, 2026 (Wed) | 44 | 9.29 | 43.47 | 25.36 | 24 | 20 | 54.55% |
| Jan 08, 2026 (Thu) | 60 | 0.17 | 38.30 | 21.02 | 42 | 18 | 70.00% |
| Jan 09, 2026 (Fri) | 130 | 0.04 | 44.89 | 19.50 | 105 | 25 | 80.77% |
| Jan 10, 2026 (Sat) | 4 | 28.72 | 47.42 | 39.36 | 0 | 4 | 0.00% |
| Jan 11, 2026 (Sun) | 13 | 0.46 | 18.32 | 7.78 | 13 | 0 | 100.00% |
| Jan 12, 2026 (Mon) | 36 | 0.82 | 25.80 | 9.94 | 35 | 1 | 97.22% |
| Jan 13, 2026 (Tue) | 33 | 2.15 | 23.84 | 12.83 | 33 | 0 | 100.00% |
| Jan 14, 2026 (Wed) | 30 | 2.30 | 32.37 | 9.23 | 29 | 1 | 96.67% |
| Jan 15, 2026 (Thu) | 21 | 0.14 | 34.65 | 17.92 | 19 | 2 | 90.48% |
| Jan 16, 2026 (Fri) | 86 | 0.04 | 64.19 | 18.06 | 82 | 4 | 95.35% |
| Jan 17, 2026 (Sat) | 2 | 22.83 | 42.46 | 32.64 | 1 | 1 | 50.00% |
| Jan 18, 2026 (Sun) | 5 | 0.01 | 11.49 | 4.65 | 5 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 44 | 1.62 | 20.91 | 5.97 | 44 | 0 | 100.00% |
| Jan 20, 2026 (Tue) | 56 | 0.52 | 23.02 | 11.41 | 56 | 0 | 100.00% |
| Jan 21, 2026 (Wed) | 93 | 0.19 | 26.47 | 14.68 | 84 | 9 | 90.32% |
| Jan 22, 2026 (Thu) | 79 | 0.14 | 53.40 | 16.29 | 61 | 18 | 77.22% |
| Jan 23, 2026 (Fri) | 93 | 0.06 | 67.96 | 12.22 | 85 | 8 | 91.40% |
| Jan 25, 2026 (Sun) | 2 | 0.10 | 20.58 | 10.34 | 2 | 0 | 100.00% |
| Jan 26, 2026 (Mon) | 83 | 0.01 | 22.89 | 14.33 | 83 | 0 | 100.00% |
| Jan 27, 2026 (Tue) | 22 | 5.96 | 33.11 | 17.03 | 20 | 2 | 90.91% |
| Jan 28, 2026 (Wed) | 46 | 0.66 | 22.03 | 12.64 | 46 | 0 | 100.00% |
| Jan 29, 2026 (Thu) | 71 | 0.08 | 23.06 | 11.64 | 71 | 0 | 100.00% |
| Jan 30, 2026 (Fri) | 44 | 0.07 | 51.41 | 20.94 | 35 | 9 | 79.55% |
| Jan 31, 2026 (Sat) | 2 | 20.85 | 40.81 | 30.83 | 1 | 1 | 50.00% |