Day-wise SLA Report

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December 2025 Reware NL B.V.

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Total Documents

1,471

All documents in period
Within SLA

1,172

? 24 hours
Exceeded SLA

299

> 24 hours
Compliance

79.67%

Overall rate
Avg Processing Time

14.74 hrs

Average turnaround
Showing 1 to 30 of 30 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 01, 2025 (Mon) 64 1.20 24.45 12.47 63 1 98.44%
Dec 02, 2025 (Tue) 77 0.04 42.64 32.96 10 67 12.99%
Dec 03, 2025 (Wed) 69 1.07 48.11 26.08 10 59 14.49%
Dec 04, 2025 (Thu) 137 0.12 41.46 23.94 19 118 13.87%
Dec 05, 2025 (Fri) 14 0.02 45.58 22.45 12 2 85.71%
Dec 06, 2025 (Sat) 1 17.28 17.28 17.28 1 0 100.00%
Dec 07, 2025 (Sun) 2 0.93 0.99 0.96 2 0 100.00%
Dec 08, 2025 (Mon) 38 0.77 25.61 15.70 36 2 94.74%
Dec 09, 2025 (Tue) 49 0.11 32.08 17.28 44 5 89.80%
Dec 10, 2025 (Wed) 83 0.02 27.15 9.40 77 6 92.77%
Dec 11, 2025 (Thu) 75 0.10 22.19 8.48 75 0 100.00%
Dec 12, 2025 (Fri) 85 0.49 55.52 8.99 81 4 95.29%
Dec 13, 2025 (Sat) 2 41.86 41.87 41.87 0 2 0.00%
Dec 14, 2025 (Sun) 2 4.84 22.59 13.72 2 0 100.00%
Dec 15, 2025 (Mon) 23 0.63 24.51 6.23 22 1 95.65%
Dec 16, 2025 (Tue) 20 5.92 22.56 17.64 20 0 100.00%
Dec 17, 2025 (Wed) 80 0.46 27.55 11.43 77 3 96.25%
Dec 18, 2025 (Thu) 145 0.07 25.87 13.63 140 5 96.55%
Dec 19, 2025 (Fri) 61 0.66 47.07 14.73 50 11 81.97%
Dec 20, 2025 (Sat) 1 46.20 46.20 46.20 0 1 0.00%
Dec 22, 2025 (Mon) 85 0.24 31.41 14.83 77 8 90.59%
Dec 23, 2025 (Tue) 104 0.38 22.09 13.11 104 0 100.00%
Dec 24, 2025 (Wed) 33 0.25 20.33 4.70 33 0 100.00%
Dec 25, 2025 (Thu) 2 2.97 3.31 3.14 2 0 100.00%
Dec 26, 2025 (Fri) 15 0.40 9.46 4.85 15 0 100.00%
Dec 27, 2025 (Sat) 39 0.45 26.53 10.09 35 4 89.74%
Dec 28, 2025 (Sun) 1 0.07 0.07 0.07 1 0 100.00%
Dec 29, 2025 (Mon) 32 0.62 20.90 15.03 32 0 100.00%
Dec 30, 2025 (Tue) 35 0.11 19.86 11.56 35 0 100.00%
Dec 31, 2025 (Wed) 97 0.45 17.26 7.53 97 0 100.00%