Day-wise SLA Report
Total Documents
1,197
All documents in periodWithin SLA
1,105
? 24 hoursExceeded SLA
92
> 24 hoursCompliance
92.31%
Overall rateAvg Processing Time
12.50 hrs
Average turnaround
Showing 1 to 25 of 25 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 81 | 0.19 | 45.23 | 18.51 | 73 | 8 | 90.12% |
| Feb 03, 2026 (Tue) | 83 | 0.27 | 34.10 | 19.95 | 57 | 26 | 68.67% |
| Feb 04, 2026 (Wed) | 73 | 0.00 | 33.11 | 14.30 | 61 | 12 | 83.56% |
| Feb 05, 2026 (Thu) | 171 | 0.02 | 25.81 | 11.00 | 162 | 9 | 94.74% |
| Feb 06, 2026 (Fri) | 84 | 0.43 | 47.50 | 12.42 | 79 | 5 | 94.05% |
| Feb 07, 2026 (Sat) | 5 | 0.19 | 47.47 | 33.22 | 1 | 4 | 20.00% |
| Feb 09, 2026 (Mon) | 31 | 0.51 | 22.31 | 8.55 | 31 | 0 | 100.00% |
| Feb 10, 2026 (Tue) | 25 | 3.04 | 25.22 | 9.99 | 24 | 1 | 96.00% |
| Feb 11, 2026 (Wed) | 10 | 3.71 | 27.64 | 16.93 | 7 | 3 | 70.00% |
| Feb 12, 2026 (Thu) | 79 | 0.22 | 24.14 | 9.46 | 78 | 1 | 98.73% |
| Feb 13, 2026 (Fri) | 72 | 0.34 | 55.56 | 10.35 | 64 | 8 | 88.89% |
| Feb 14, 2026 (Sat) | 1 | 45.55 | 45.55 | 45.55 | 0 | 1 | 0.00% |
| Feb 15, 2026 (Sun) | 1 | 0.75 | 0.75 | 0.75 | 1 | 0 | 100.00% |
| Feb 16, 2026 (Mon) | 61 | 0.52 | 25.37 | 14.50 | 59 | 2 | 96.72% |
| Feb 17, 2026 (Tue) | 57 | 0.60 | 25.16 | 13.33 | 56 | 1 | 98.25% |
| Feb 18, 2026 (Wed) | 40 | 0.00 | 27.65 | 12.53 | 38 | 2 | 95.00% |
| Feb 19, 2026 (Thu) | 36 | 2.80 | 21.44 | 14.11 | 36 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 29 | 0.24 | 42.36 | 15.02 | 24 | 5 | 82.76% |
| Feb 22, 2026 (Sun) | 5 | 0.40 | 16.75 | 7.11 | 5 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 29 | 0.35 | 21.44 | 10.34 | 29 | 0 | 100.00% |
| Feb 24, 2026 (Tue) | 40 | 0.02 | 23.51 | 14.96 | 40 | 0 | 100.00% |
| Feb 25, 2026 (Wed) | 86 | 0.64 | 23.23 | 10.32 | 86 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 32 | 0.23 | 17.85 | 4.83 | 32 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 56 | 0.10 | 19.83 | 4.19 | 56 | 0 | 100.00% |
| Feb 28, 2026 (Sat) | 10 | 0.10 | 25.80 | 15.34 | 6 | 4 | 60.00% |