Day-wise SLA Report
Total Documents
909
All documents in periodWithin SLA
849
? 24 hoursExceeded SLA
60
> 24 hoursCompliance
93.40%
Overall rateAvg Processing Time
12.74 hrs
Average turnaround
Showing 1 to 30 of 30 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 01, 2026 (Sun) | 8 | 9.25 | 10.61 | 10.00 | 8 | 0 | 100.00% |
| Mar 02, 2026 (Mon) | 20 | 1.69 | 21.28 | 9.71 | 20 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 43 | 1.29 | 23.44 | 14.56 | 43 | 0 | 100.00% |
| Mar 04, 2026 (Wed) | 71 | 0.26 | 40.19 | 11.65 | 70 | 1 | 98.59% |
| Mar 05, 2026 (Thu) | 97 | 0.02 | 21.81 | 9.06 | 97 | 0 | 100.00% |
| Mar 06, 2026 (Fri) | 87 | 0.25 | 37.68 | 6.57 | 85 | 2 | 97.70% |
| Mar 07, 2026 (Sat) | 2 | 10.08 | 24.32 | 17.20 | 1 | 1 | 50.00% |
| Mar 08, 2026 (Sun) | 8 | 0.71 | 16.56 | 5.80 | 8 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 29 | 1.14 | 41.39 | 16.18 | 27 | 2 | 93.10% |
| Mar 10, 2026 (Tue) | 15 | 0.08 | 23.35 | 14.02 | 15 | 0 | 100.00% |
| Mar 11, 2026 (Wed) | 37 | 0.01 | 31.28 | 17.28 | 34 | 3 | 91.89% |
| Mar 12, 2026 (Thu) | 27 | 0.01 | 23.34 | 12.80 | 27 | 0 | 100.00% |
| Mar 13, 2026 (Fri) | 26 | 2.62 | 21.40 | 16.13 | 26 | 0 | 100.00% |
| Mar 14, 2026 (Sat) | 1 | 44.07 | 44.07 | 44.07 | 0 | 1 | 0.00% |
| Mar 15, 2026 (Sun) | 2 | 2.84 | 5.39 | 4.12 | 2 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 37 | 5.80 | 26.53 | 16.14 | 36 | 1 | 97.30% |
| Mar 17, 2026 (Tue) | 7 | 4.27 | 16.70 | 11.17 | 7 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 23 | 0.47 | 25.53 | 5.94 | 22 | 1 | 95.65% |
| Mar 19, 2026 (Thu) | 78 | 0.01 | 20.16 | 10.04 | 78 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 92 | 0.07 | 44.02 | 23.71 | 58 | 34 | 63.04% |
| Mar 21, 2026 (Sat) | 5 | 0.31 | 41.63 | 20.88 | 4 | 1 | 80.00% |
| Mar 22, 2026 (Sun) | 2 | 0.24 | 3.15 | 1.70 | 2 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 16 | 0.93 | 21.44 | 5.38 | 16 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 14 | 0.49 | 18.14 | 2.87 | 14 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 8 | 0.52 | 20.62 | 8.98 | 8 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 53 | 0.06 | 22.22 | 5.89 | 53 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 68 | 0.23 | 46.42 | 16.61 | 59 | 9 | 86.76% |
| Mar 28, 2026 (Sat) | 2 | 19.54 | 23.03 | 21.28 | 2 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 11 | 3.75 | 25.38 | 12.67 | 10 | 1 | 90.91% |
| Mar 31, 2026 (Tue) | 20 | 15.84 | 34.62 | 24.05 | 17 | 3 | 85.00% |