Day-wise SLA Report
Total Documents
321
All documents in periodWithin SLA
248
? 24 hoursExceeded SLA
73
> 24 hoursCompliance
77.26%
Overall rateAvg Processing Time
20.25 hrs
Average turnaround
Showing 1 to 4 of 4 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 81 | 0.74 | 42.24 | 23.41 | 61 | 20 | 75.31% |
| Apr 02, 2026 (Thu) | 122 | 0.02 | 43.57 | 22.15 | 85 | 37 | 69.67% |
| Apr 03, 2026 (Fri) | 115 | 0.31 | 57.47 | 16.17 | 99 | 16 | 86.09% |
| Apr 04, 2026 (Sat) | 3 | 10.17 | 16.24 | 13.74 | 3 | 0 | 100.00% |