Day-wise SLA Report


Previous Month

April 2026 Reware NL B.V.

Next Month
Total Documents

321

All documents in period
Within SLA

248

? 24 hours
Exceeded SLA

73

> 24 hours
Compliance

77.26%

Overall rate
Avg Processing Time

20.25 hrs

Average turnaround
Showing 1 to 4 of 4 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Apr 01, 2026 (Wed) 81 0.74 42.24 23.41 61 20 75.31%
Apr 02, 2026 (Thu) 122 0.02 43.57 22.15 85 37 69.67%
Apr 03, 2026 (Fri) 115 0.31 57.47 16.17 99 16 86.09%
Apr 04, 2026 (Sat) 3 10.17 16.24 13.74 3 0 100.00%