Day-wise SLA Report
Total Documents
5,800
All documents in periodWithin SLA
3,267
? 24 hoursExceeded SLA
2,533
> 24 hoursCompliance
56.33%
Overall rateAvg Processing Time
22.97 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 31, 2025 (Wed) | 1 | 4.78 | 4.78 | 4.78 | 1 | 0 | 100.00% |
| Jan 01, 2026 (Thu) | 115 | 0.28 | 18.92 | 2.66 | 115 | 0 | 100.00% |
| Jan 02, 2026 (Fri) | 204 | 0.04 | 45.94 | 7.42 | 184 | 20 | 90.20% |
| Jan 03, 2026 (Sat) | 39 | 0.19 | 41.23 | 24.87 | 26 | 13 | 66.67% |
| Jan 04, 2026 (Sun) | 64 | 2.51 | 18.98 | 9.71 | 64 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 223 | 0.02 | 41.17 | 21.43 | 132 | 91 | 59.19% |
| Jan 06, 2026 (Tue) | 209 | 0.01 | 45.17 | 29.83 | 50 | 159 | 23.92% |
| Jan 07, 2026 (Wed) | 188 | 0.04 | 44.31 | 30.01 | 25 | 163 | 13.30% |
| Jan 08, 2026 (Thu) | 99 | 0.08 | 50.08 | 27.54 | 21 | 78 | 21.21% |
| Jan 09, 2026 (Fri) | 442 | 0.06 | 58.65 | 29.93 | 170 | 272 | 38.46% |
| Jan 10, 2026 (Sat) | 48 | 0.30 | 44.99 | 20.42 | 28 | 20 | 58.33% |
| Jan 11, 2026 (Sun) | 115 | -260.24 | 18.81 | 6.12 | 115 | 0 | 100.00% |
| Jan 12, 2026 (Mon) | 293 | -58.01 | 31.48 | 25.19 | 93 | 200 | 31.74% |
| Jan 13, 2026 (Tue) | 244 | -57.02 | 71.87 | 24.23 | 134 | 110 | 54.92% |
| Jan 14, 2026 (Wed) | 310 | -127.55 | 40.36 | 20.10 | 207 | 103 | 66.77% |
| Jan 15, 2026 (Thu) | 125 | 0.08 | 35.79 | 20.94 | 105 | 20 | 84.00% |
| Jan 16, 2026 (Fri) | 171 | 0.06 | 66.61 | 29.80 | 77 | 94 | 45.03% |
| Jan 17, 2026 (Sat) | 41 | 0.00 | 46.61 | 32.47 | 13 | 28 | 31.71% |
| Jan 18, 2026 (Sun) | 92 | 0.05 | 20.96 | 10.88 | 92 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 142 | -121.58 | 74.43 | 23.11 | 87 | 55 | 61.27% |
| Jan 20, 2026 (Tue) | 241 | -120.88 | 48.70 | 12.87 | 185 | 56 | 76.76% |
| Jan 21, 2026 (Wed) | 245 | 0.23 | 44.45 | 15.76 | 217 | 28 | 88.57% |
| Jan 22, 2026 (Thu) | 755 | 0.36 | 68.26 | 31.17 | 150 | 605 | 19.87% |
| Jan 23, 2026 (Fri) | 195 | 0.08 | 63.85 | 35.66 | 69 | 126 | 35.38% |
| Jan 24, 2026 (Sat) | 14 | 18.51 | 45.13 | 36.79 | 1 | 13 | 7.14% |
| Jan 25, 2026 (Sun) | 31 | 0.16 | 51.59 | 17.66 | 23 | 8 | 74.19% |
| Jan 26, 2026 (Mon) | 200 | 0.99 | 47.49 | 20.54 | 155 | 45 | 77.50% |
| Jan 27, 2026 (Tue) | 312 | 0.21 | 53.78 | 23.82 | 218 | 94 | 69.87% |
| Jan 28, 2026 (Wed) | 173 | 0.21 | 38.79 | 19.38 | 159 | 14 | 91.91% |
| Jan 29, 2026 (Thu) | 191 | 0.96 | 46.25 | 19.39 | 166 | 25 | 86.91% |
| Jan 30, 2026 (Fri) | 231 | -21.46 | 52.94 | 19.02 | 164 | 67 | 71.00% |