Day-wise SLA Report
Total Documents
3,579
All documents in periodWithin SLA
2,623
? 24 hoursExceeded SLA
956
> 24 hoursCompliance
73.29%
Overall rateAvg Processing Time
18.03 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Nov 30, 2025 (Sun) | 9 | 5.94 | 9.26 | 8.02 | 9 | 0 | 100.00% |
| Dec 01, 2025 (Mon) | 209 | -321.94 | 35.93 | 9.81 | 191 | 18 | 91.39% |
| Dec 02, 2025 (Tue) | 173 | 0.08 | 48.39 | 29.73 | 37 | 136 | 21.39% |
| Dec 03, 2025 (Wed) | 109 | 0.06 | 49.45 | 29.90 | 10 | 99 | 9.17% |
| Dec 04, 2025 (Thu) | 174 | 0.13 | 40.22 | 28.16 | 29 | 145 | 16.67% |
| Dec 05, 2025 (Fri) | 141 | -434.42 | 48.48 | 22.50 | 98 | 43 | 69.50% |
| Dec 06, 2025 (Sat) | 55 | -396.33 | 46.46 | 21.99 | 27 | 28 | 49.09% |
| Dec 07, 2025 (Sun) | 12 | 0.28 | 17.96 | 9.91 | 12 | 0 | 100.00% |
| Dec 08, 2025 (Mon) | 96 | 1.00 | 75.45 | 17.49 | 78 | 18 | 81.25% |
| Dec 09, 2025 (Tue) | 148 | 0.16 | 76.65 | 20.01 | 127 | 21 | 85.81% |
| Dec 10, 2025 (Wed) | 129 | 0.05 | 48.13 | 17.45 | 83 | 46 | 64.34% |
| Dec 11, 2025 (Thu) | 120 | 0.22 | 33.41 | 18.47 | 103 | 17 | 85.83% |
| Dec 12, 2025 (Fri) | 215 | 0.17 | 61.06 | 9.64 | 207 | 8 | 96.28% |
| Dec 13, 2025 (Sat) | 26 | 0.19 | 44.45 | 33.84 | 6 | 20 | 23.08% |
| Dec 14, 2025 (Sun) | 6 | 7.81 | 14.71 | 11.07 | 6 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 100 | -237.86 | 23.76 | 10.03 | 100 | 0 | 100.00% |
| Dec 16, 2025 (Tue) | 235 | 0.61 | 34.32 | 18.91 | 213 | 22 | 90.64% |
| Dec 17, 2025 (Wed) | 187 | 0.34 | 38.69 | 16.97 | 139 | 48 | 74.33% |
| Dec 18, 2025 (Thu) | 81 | -725.22 | 35.01 | -1.64 | 77 | 4 | 95.06% |
| Dec 19, 2025 (Fri) | 275 | 0.27 | 59.28 | 30.25 | 106 | 169 | 38.55% |
| Dec 20, 2025 (Sat) | 19 | 0.69 | 45.99 | 35.89 | 3 | 16 | 15.79% |
| Dec 21, 2025 (Sun) | 5 | 2.78 | 14.77 | 11.58 | 5 | 0 | 100.00% |
| Dec 22, 2025 (Mon) | 127 | 0.06 | 70.62 | 18.98 | 96 | 31 | 75.59% |
| Dec 23, 2025 (Tue) | 124 | 0.26 | 44.11 | 15.61 | 122 | 2 | 98.39% |
| Dec 24, 2025 (Wed) | 84 | 0.26 | 24.15 | 11.84 | 83 | 1 | 98.81% |
| Dec 25, 2025 (Thu) | 18 | 0.62 | 9.82 | 3.86 | 18 | 0 | 100.00% |
| Dec 26, 2025 (Fri) | 20 | 0.22 | 21.20 | 5.58 | 20 | 0 | 100.00% |
| Dec 27, 2025 (Sat) | 155 | 0.33 | 40.59 | 17.45 | 148 | 7 | 95.48% |
| Dec 28, 2025 (Sun) | 16 | 0.24 | 31.63 | 10.44 | 15 | 1 | 93.75% |
| Dec 29, 2025 (Mon) | 94 | 0.44 | 47.54 | 18.98 | 80 | 14 | 85.11% |
| Dec 30, 2025 (Tue) | 226 | 0.06 | 32.75 | 12.94 | 204 | 22 | 90.27% |