Day-wise SLA Report
Total Documents
4,645
All documents in periodWithin SLA
3,734
? 24 hoursExceeded SLA
911
> 24 hoursCompliance
80.39%
Overall rateAvg Processing Time
14.87 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 28, 2026 (Sat) | 5 | 2.46 | 12.21 | 6.19 | 5 | 0 | 100.00% |
| Mar 01, 2026 (Sun) | 114 | 0.07 | 22.63 | 3.71 | 114 | 0 | 100.00% |
| Mar 02, 2026 (Mon) | 170 | 0.24 | 29.73 | 12.02 | 168 | 2 | 98.82% |
| Mar 03, 2026 (Tue) | 186 | 0.06 | 45.70 | 17.20 | 148 | 38 | 79.57% |
| Mar 04, 2026 (Wed) | 514 | 0.67 | 28.70 | 19.74 | 426 | 88 | 82.88% |
| Mar 05, 2026 (Thu) | 186 | 1.31 | 31.54 | 14.55 | 158 | 28 | 84.95% |
| Mar 06, 2026 (Fri) | 179 | 0.18 | 67.21 | 17.02 | 130 | 49 | 72.63% |
| Mar 07, 2026 (Sat) | 79 | 0.73 | 48.57 | 23.31 | 49 | 30 | 62.03% |
| Mar 08, 2026 (Sun) | 24 | 0.79 | 22.67 | 8.78 | 24 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 217 | 3.42 | 36.09 | 13.75 | 204 | 13 | 94.01% |
| Mar 10, 2026 (Tue) | 264 | 0.26 | 42.87 | 13.74 | 208 | 56 | 78.79% |
| Mar 11, 2026 (Wed) | 181 | 0.17 | 65.81 | 21.43 | 112 | 69 | 61.88% |
| Mar 12, 2026 (Thu) | 104 | 0.36 | 36.07 | 18.14 | 91 | 13 | 87.50% |
| Mar 13, 2026 (Fri) | 235 | 0.07 | 58.31 | 18.90 | 181 | 54 | 77.02% |
| Mar 14, 2026 (Sat) | 44 | 0.29 | 42.28 | 29.31 | 17 | 27 | 38.64% |
| Mar 15, 2026 (Sun) | 11 | 0.94 | 20.25 | 13.27 | 11 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 157 | 0.11 | 37.10 | 16.01 | 142 | 15 | 90.45% |
| Mar 17, 2026 (Tue) | 226 | 0.40 | 38.63 | 17.07 | 203 | 23 | 89.82% |
| Mar 18, 2026 (Wed) | 138 | 0.05 | 41.65 | 15.01 | 117 | 21 | 84.78% |
| Mar 19, 2026 (Thu) | 127 | 0.40 | 28.67 | 16.72 | 121 | 6 | 95.28% |
| Mar 20, 2026 (Fri) | 192 | 0.11 | 50.55 | 22.10 | 141 | 51 | 73.44% |
| Mar 21, 2026 (Sat) | 51 | 14.38 | 45.01 | 30.18 | 22 | 29 | 43.14% |
| Mar 22, 2026 (Sun) | 14 | 0.45 | 21.34 | 9.63 | 14 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 130 | -1,183.27 | 26.50 | -64.70 | 127 | 3 | 97.69% |
| Mar 24, 2026 (Tue) | 139 | 0.01 | 27.08 | 8.98 | 137 | 2 | 98.56% |
| Mar 25, 2026 (Wed) | 139 | 0.03 | 25.08 | 8.41 | 137 | 2 | 98.56% |
| Mar 26, 2026 (Thu) | 154 | 0.22 | 25.80 | 12.32 | 149 | 5 | 96.75% |
| Mar 27, 2026 (Fri) | 123 | 0.16 | 48.70 | 19.14 | 87 | 36 | 70.73% |
| Mar 28, 2026 (Sat) | 84 | 0.21 | 29.62 | 22.81 | 55 | 29 | 65.48% |
| Mar 29, 2026 (Sun) | 8 | 0.19 | 15.67 | 3.15 | 8 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 213 | 0.29 | 105.74 | 27.68 | 93 | 120 | 43.66% |