Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

April 2026 Samenwerkingsplatform We Take Care B.V.

Next Month

Total Documents

732

All documents in period

Within SLA

315

? 24 hours

Exceeded SLA

417

> 24 hours

Compliance

43.03%

Overall rate

Avg Processing Time

28.82 hrs

Average turnaround

Showing 1 to 6 of 6 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Mar 31, 2026 (Tue)	8	5.21	31.34	18.42	6	2	75.00%
Apr 01, 2026 (Wed)	290	0.12	53.64	25.85	148	142	51.03%
Apr 02, 2026 (Thu)	252	0.21	61.11	35.18	55	197	21.83%
Apr 03, 2026 (Fri)	135	0.40	67.26	30.78	63	72	46.67%
Apr 04, 2026 (Sat)	17	0.27	42.19	18.71	13	4	76.47%
Apr 05, 2026 (Sun)	30	0.40	18.11	3.75	30	0	100.00%