Day-wise SLA Report
Total Documents
159
All documents in periodWithin SLA
122
? 24 hoursExceeded SLA
37
> 24 hoursCompliance
76.73%
Overall rateAvg Processing Time
20.85 hrs
Average turnaround
Showing 1 to 23 of 23 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 01, 2025 (Mon) | 15 | 9.67 | 33.73 | 19.54 | 14 | 1 | 93.33% |
| Dec 02, 2025 (Tue) | 4 | 26.82 | 41.70 | 37.26 | 0 | 4 | 0.00% |
| Dec 03, 2025 (Wed) | 18 | 29.00 | 43.54 | 37.57 | 0 | 18 | 0.00% |
| Dec 04, 2025 (Thu) | 3 | 28.81 | 36.04 | 31.51 | 0 | 3 | 0.00% |
| Dec 05, 2025 (Fri) | 8 | 14.91 | 46.58 | 31.54 | 4 | 4 | 50.00% |
| Dec 08, 2025 (Mon) | 2 | 2.98 | 20.91 | 11.95 | 2 | 0 | 100.00% |
| Dec 09, 2025 (Tue) | 5 | 15.64 | 30.63 | 21.53 | 3 | 2 | 60.00% |
| Dec 10, 2025 (Wed) | 5 | 15.33 | 22.26 | 18.86 | 5 | 0 | 100.00% |
| Dec 11, 2025 (Thu) | 4 | 20.25 | 25.10 | 22.60 | 3 | 1 | 75.00% |
| Dec 12, 2025 (Fri) | 8 | 14.88 | 19.71 | 16.94 | 8 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 3 | 3.75 | 22.07 | 11.21 | 3 | 0 | 100.00% |
| Dec 16, 2025 (Tue) | 12 | 10.66 | 23.53 | 20.33 | 12 | 0 | 100.00% |
| Dec 17, 2025 (Wed) | 24 | 1.07 | 21.43 | 14.57 | 24 | 0 | 100.00% |
| Dec 18, 2025 (Thu) | 2 | 5.32 | 12.92 | 9.12 | 2 | 0 | 100.00% |
| Dec 19, 2025 (Fri) | 5 | 14.75 | 42.61 | 36.41 | 1 | 4 | 20.00% |
| Dec 22, 2025 (Mon) | 8 | 3.55 | 23.76 | 17.13 | 8 | 0 | 100.00% |
| Dec 23, 2025 (Tue) | 7 | 5.29 | 20.38 | 13.67 | 7 | 0 | 100.00% |
| Dec 24, 2025 (Wed) | 1 | 4.15 | 4.15 | 4.15 | 1 | 0 | 100.00% |
| Dec 26, 2025 (Fri) | 2 | 1.11 | 3.00 | 2.05 | 2 | 0 | 100.00% |
| Dec 27, 2025 (Sat) | 2 | 21.29 | 21.32 | 21.30 | 2 | 0 | 100.00% |
| Dec 29, 2025 (Mon) | 5 | 1.86 | 12.08 | 6.04 | 5 | 0 | 100.00% |
| Dec 30, 2025 (Tue) | 11 | 10.70 | 18.96 | 16.60 | 11 | 0 | 100.00% |
| Dec 31, 2025 (Wed) | 5 | 6.12 | 20.35 | 15.01 | 5 | 0 | 100.00% |