Day-wise SLA Report
Total Documents
116
All documents in periodWithin SLA
93
? 24 hoursExceeded SLA
23
> 24 hoursCompliance
80.17%
Overall rateAvg Processing Time
19.04 hrs
Average turnaround
Showing 1 to 23 of 23 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 01, 2026 (Sun) | 1 | 20.85 | 20.85 | 20.85 | 1 | 0 | 100.00% |
| Feb 02, 2026 (Mon) | 4 | 7.25 | 22.00 | 18.16 | 4 | 0 | 100.00% |
| Feb 03, 2026 (Tue) | 6 | 22.19 | 32.70 | 28.21 | 1 | 5 | 16.67% |
| Feb 04, 2026 (Wed) | 7 | 15.00 | 22.98 | 20.46 | 7 | 0 | 100.00% |
| Feb 05, 2026 (Thu) | 11 | 17.98 | 28.69 | 22.72 | 7 | 4 | 63.64% |
| Feb 06, 2026 (Fri) | 7 | 15.06 | 64.21 | 28.92 | 4 | 3 | 57.14% |
| Feb 09, 2026 (Mon) | 6 | 5.08 | 20.15 | 16.60 | 6 | 0 | 100.00% |
| Feb 10, 2026 (Tue) | 2 | 25.79 | 30.33 | 28.06 | 0 | 2 | 0.00% |
| Feb 11, 2026 (Wed) | 7 | 17.36 | 25.72 | 19.82 | 6 | 1 | 85.71% |
| Feb 12, 2026 (Thu) | 10 | 7.49 | 18.05 | 16.34 | 10 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 7 | 2.35 | 18.20 | 9.74 | 7 | 0 | 100.00% |
| Feb 15, 2026 (Sun) | 1 | 8.30 | 8.30 | 8.30 | 1 | 0 | 100.00% |
| Feb 16, 2026 (Mon) | 5 | 1.54 | 24.79 | 15.98 | 4 | 1 | 80.00% |
| Feb 17, 2026 (Tue) | 1 | 21.25 | 21.25 | 21.25 | 1 | 0 | 100.00% |
| Feb 18, 2026 (Wed) | 3 | 19.76 | 21.61 | 20.99 | 3 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 5 | 16.79 | 20.56 | 18.26 | 5 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 4 | 18.74 | 39.68 | 28.70 | 2 | 2 | 50.00% |
| Feb 21, 2026 (Sat) | 2 | 43.81 | 43.82 | 43.81 | 0 | 2 | 0.00% |
| Feb 24, 2026 (Tue) | 5 | 19.15 | 22.81 | 21.16 | 5 | 0 | 100.00% |
| Feb 25, 2026 (Wed) | 2 | 9.34 | 11.59 | 10.47 | 2 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 2 | 4.41 | 4.56 | 4.49 | 2 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 13 | 1.82 | 30.51 | 8.84 | 12 | 1 | 92.31% |
| Feb 28, 2026 (Sat) | 5 | 18.29 | 24.21 | 21.54 | 3 | 2 | 60.00% |