Day-wise SLA Report


Previous Month

March 2026 Simons Group B.V.

Next Month
Total Documents

110

All documents in period
Within SLA

93

? 24 hours
Exceeded SLA

17

> 24 hours
Compliance

84.55%

Overall rate
Avg Processing Time

14.84 hrs

Average turnaround
Showing 1 to 24 of 24 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Mar 02, 2026 (Mon) 3 0.57 21.74 14.44 3 0 100.00%
Mar 03, 2026 (Tue) 2 12.30 27.09 19.70 1 1 50.00%
Mar 04, 2026 (Wed) 1 20.85 20.85 20.85 1 0 100.00%
Mar 05, 2026 (Thu) 17 1.23 21.80 10.11 17 0 100.00%
Mar 06, 2026 (Fri) 5 3.44 37.45 17.72 4 1 80.00%
Mar 07, 2026 (Sat) 3 20.93 24.61 23.38 1 2 33.33%
Mar 09, 2026 (Mon) 2 19.41 25.29 22.35 1 1 50.00%
Mar 10, 2026 (Tue) 2 28.78 37.78 33.28 0 2 0.00%
Mar 11, 2026 (Wed) 6 16.94 33.87 24.82 2 4 33.33%
Mar 12, 2026 (Thu) 2 22.34 23.22 22.78 2 0 100.00%
Mar 13, 2026 (Fri) 2 16.08 37.76 26.92 1 1 50.00%
Mar 16, 2026 (Mon) 6 2.47 22.39 10.40 6 0 100.00%
Mar 17, 2026 (Tue) 6 16.26 17.13 16.85 6 0 100.00%
Mar 18, 2026 (Wed) 8 1.59 20.05 8.06 8 0 100.00%
Mar 19, 2026 (Thu) 6 0.61 18.62 10.29 6 0 100.00%
Mar 20, 2026 (Fri) 4 0.83 38.08 21.35 3 1 75.00%
Mar 21, 2026 (Sat) 2 18.85 21.44 20.14 2 0 100.00%
Mar 23, 2026 (Mon) 7 0.65 17.63 13.19 7 0 100.00%
Mar 24, 2026 (Tue) 2 16.48 18.85 17.66 2 0 100.00%
Mar 25, 2026 (Wed) 7 1.05 20.37 8.29 7 0 100.00%
Mar 26, 2026 (Thu) 2 4.58 5.12 4.85 2 0 100.00%
Mar 27, 2026 (Fri) 3 6.45 37.14 20.28 2 1 66.67%
Mar 30, 2026 (Mon) 8 0.35 32.95 11.22 6 2 75.00%
Mar 31, 2026 (Tue) 4 2.26 28.37 19.36 3 1 75.00%