Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

April 2026 Simons Group B.V.

Next Month

Total Documents

36

All documents in period

Within SLA

4

? 24 hours

Exceeded SLA

32

> 24 hours

Compliance

11.11%

Overall rate

Avg Processing Time

34.48 hrs

Average turnaround

Showing 1 to 3 of 3 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Apr 01, 2026 (Wed)	14	0.31	43.44	24.85	4	10	28.57%
Apr 02, 2026 (Thu)	17	32.84	44.36	39.03	0	17	0.00%
Apr 03, 2026 (Fri)	5	27.68	65.95	45.98	0	5	0.00%