Day-wise SLA Report

Previous Month

January 2026 Taco Beheer B.V.

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Total Documents

153

All documents in period
Within SLA

139

? 24 hours
Exceeded SLA

14

> 24 hours
Compliance

90.85%

Overall rate
Avg Processing Time

9.14 hrs

Average turnaround
Showing 1 to 15 of 15 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Jan 05, 2026 (Mon) 11 0.15 22.70 6.58 11 0 100.00%
Jan 06, 2026 (Tue) 4 0.09 23.44 6.23 4 0 100.00%
Jan 07, 2026 (Wed) 6 10.56 24.58 21.83 2 4 33.33%
Jan 08, 2026 (Thu) 12 11.38 28.81 20.87 5 7 41.67%
Jan 12, 2026 (Mon) 12 0.09 23.27 4.87 12 0 100.00%
Jan 13, 2026 (Tue) 7 0.24 8.71 2.81 7 0 100.00%
Jan 14, 2026 (Wed) 14 0.15 24.53 11.39 12 2 85.71%
Jan 15, 2026 (Thu) 18 6.02 26.62 10.80 17 1 94.44%
Jan 19, 2026 (Mon) 8 0.39 18.77 3.87 8 0 100.00%
Jan 20, 2026 (Tue) 2 1.34 1.61 1.48 2 0 100.00%
Jan 21, 2026 (Wed) 3 0.44 3.36 1.44 3 0 100.00%
Jan 22, 2026 (Thu) 9 1.56 3.16 2.80 9 0 100.00%
Jan 26, 2026 (Mon) 17 0.14 21.61 8.51 17 0 100.00%
Jan 28, 2026 (Wed) 6 0.21 9.78 5.04 6 0 100.00%
Jan 29, 2026 (Thu) 24 0.16 22.20 10.39 24 0 100.00%