Day-wise SLA Report
Total Documents
158
All documents in periodWithin SLA
115
? 24 hoursExceeded SLA
43
> 24 hoursCompliance
72.78%
Overall rateAvg Processing Time
12.38 hrs
Average turnaround
Showing 1 to 15 of 15 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 01, 2025 (Mon) | 3 | 5.27 | 18.81 | 14.25 | 3 | 0 | 100.00% |
| Dec 02, 2025 (Tue) | 2 | 22.79 | 25.43 | 24.11 | 1 | 1 | 50.00% |
| Dec 03, 2025 (Wed) | 16 | 25.76 | 39.52 | 29.39 | 0 | 16 | 0.00% |
| Dec 04, 2025 (Thu) | 27 | 2.87 | 26.85 | 24.68 | 3 | 24 | 11.11% |
| Dec 08, 2025 (Mon) | 1 | 5.13 | 5.13 | 5.13 | 1 | 0 | 100.00% |
| Dec 09, 2025 (Tue) | 1 | 8.56 | 8.56 | 8.56 | 1 | 0 | 100.00% |
| Dec 10, 2025 (Wed) | 6 | 1.88 | 27.67 | 20.13 | 5 | 1 | 83.33% |
| Dec 11, 2025 (Thu) | 10 | 3.91 | 22.02 | 8.20 | 10 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 12 | 0.25 | 3.98 | 2.64 | 12 | 0 | 100.00% |
| Dec 16, 2025 (Tue) | 11 | 3.45 | 22.09 | 8.36 | 11 | 0 | 100.00% |
| Dec 17, 2025 (Wed) | 9 | 0.06 | 25.22 | 5.30 | 8 | 1 | 88.89% |
| Dec 18, 2025 (Thu) | 6 | 3.05 | 19.15 | 7.96 | 6 | 0 | 100.00% |
| Dec 22, 2025 (Mon) | 7 | 0.26 | 18.80 | 7.48 | 7 | 0 | 100.00% |
| Dec 23, 2025 (Tue) | 9 | 3.40 | 17.78 | 8.91 | 9 | 0 | 100.00% |
| Dec 29, 2025 (Mon) | 38 | 0.07 | 18.02 | 4.21 | 38 | 0 | 100.00% |