Day-wise SLA Report
Total Documents
254
All documents in periodWithin SLA
252
? 24 hoursExceeded SLA
2
> 24 hoursCompliance
99.21%
Overall rateAvg Processing Time
7.65 hrs
Average turnaround
Showing 1 to 16 of 16 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 10 | 1.70 | 21.32 | 12.67 | 10 | 0 | 100.00% |
| Feb 03, 2026 (Tue) | 37 | 4.42 | 24.21 | 13.36 | 36 | 1 | 97.30% |
| Feb 04, 2026 (Wed) | 5 | 4.68 | 22.55 | 11.60 | 5 | 0 | 100.00% |
| Feb 05, 2026 (Thu) | 8 | 3.00 | 24.06 | 5.80 | 7 | 1 | 87.50% |
| Feb 09, 2026 (Mon) | 20 | 0.96 | 6.71 | 2.61 | 20 | 0 | 100.00% |
| Feb 10, 2026 (Tue) | 30 | 1.23 | 23.91 | 8.10 | 30 | 0 | 100.00% |
| Feb 11, 2026 (Wed) | 13 | 1.69 | 23.35 | 7.77 | 13 | 0 | 100.00% |
| Feb 12, 2026 (Thu) | 1 | 7.02 | 7.02 | 7.02 | 1 | 0 | 100.00% |
| Feb 16, 2026 (Mon) | 10 | 0.22 | 2.72 | 1.91 | 10 | 0 | 100.00% |
| Feb 17, 2026 (Tue) | 12 | 0.54 | 20.94 | 9.40 | 12 | 0 | 100.00% |
| Feb 18, 2026 (Wed) | 20 | 0.37 | 22.07 | 8.59 | 20 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 1 | 8.31 | 8.31 | 8.31 | 1 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 52 | 0.22 | 18.00 | 6.05 | 52 | 0 | 100.00% |
| Feb 24, 2026 (Tue) | 3 | 0.10 | 11.22 | 6.76 | 3 | 0 | 100.00% |
| Feb 25, 2026 (Wed) | 15 | 5.58 | 19.47 | 7.83 | 15 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 17 | 0.54 | 7.25 | 3.04 | 17 | 0 | 100.00% |