Day-wise SLA Report
Total Documents
25
All documents in periodWithin SLA
18
? 24 hoursExceeded SLA
7
> 24 hoursCompliance
72.00%
Overall rateAvg Processing Time
21.99 hrs
Average turnaround
Showing 1 to 2 of 2 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 5 | 0.02 | 24.79 | 17.58 | 3 | 2 | 60.00% |
| Apr 02, 2026 (Thu) | 20 | 10.85 | 45.40 | 23.09 | 15 | 5 | 75.00% |