Day-wise SLA Report
Total Documents
77
All documents in periodWithin SLA
68
? 24 hoursExceeded SLA
9
> 24 hoursCompliance
88.31%
Overall rateAvg Processing Time
-62.22 hrs
Average turnaround
Showing 1 to 15 of 15 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 02, 2026 (Fri) | 12 | -1,110.54 | 47.62 | -393.47 | 9 | 3 | 75.00% |
| Jan 05, 2026 (Mon) | 1 | 35.37 | 35.37 | 35.37 | 0 | 1 | 0.00% |
| Jan 06, 2026 (Tue) | 5 | 1.63 | 3.47 | 2.56 | 5 | 0 | 100.00% |
| Jan 07, 2026 (Wed) | 2 | 0.94 | 2.41 | 1.68 | 2 | 0 | 100.00% |
| Jan 08, 2026 (Thu) | 6 | 0.28 | 54.01 | 25.35 | 4 | 2 | 66.67% |
| Jan 11, 2026 (Sun) | 10 | -474.21 | 4.92 | -46.22 | 10 | 0 | 100.00% |
| Jan 12, 2026 (Mon) | 1 | 23.12 | 23.12 | 23.12 | 1 | 0 | 100.00% |
| Jan 13, 2026 (Tue) | 1 | 1.50 | 1.50 | 1.50 | 1 | 0 | 100.00% |
| Jan 14, 2026 (Wed) | 2 | 40.65 | 41.92 | 41.28 | 0 | 2 | 0.00% |
| Jan 15, 2026 (Thu) | 1 | 21.83 | 21.83 | 21.83 | 1 | 0 | 100.00% |
| Jan 23, 2026 (Fri) | 11 | 0.08 | 1.34 | 0.29 | 11 | 0 | 100.00% |
| Jan 27, 2026 (Tue) | 1 | 0.10 | 0.10 | 0.10 | 1 | 0 | 100.00% |
| Jan 29, 2026 (Thu) | 1 | 12.08 | 12.08 | 12.08 | 1 | 0 | 100.00% |
| Jan 30, 2026 (Fri) | 19 | 0.08 | 24.79 | 2.21 | 18 | 1 | 94.74% |
| Jan 31, 2026 (Sat) | 4 | 0.43 | 0.89 | 0.66 | 4 | 0 | 100.00% |