Day-wise SLA Report
Total Documents
98
All documents in periodWithin SLA
82
? 24 hoursExceeded SLA
16
> 24 hoursCompliance
83.67%
Overall rateAvg Processing Time
-272.92 hrs
Average turnaround
Showing 1 to 16 of 16 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 01, 2025 (Mon) | 1 | 21.46 | 21.46 | 21.46 | 1 | 0 | 100.00% |
| Dec 05, 2025 (Fri) | 6 | 21.05 | 24.71 | 22.59 | 5 | 1 | 83.33% |
| Dec 08, 2025 (Mon) | 4 | -20,451.96 | 29.21 | -5,091.10 | 1 | 3 | 25.00% |
| Dec 10, 2025 (Wed) | 1 | 0.13 | 0.13 | 0.13 | 1 | 0 | 100.00% |
| Dec 12, 2025 (Fri) | 23 | 0.23 | 18.60 | 1.42 | 23 | 0 | 100.00% |
| Dec 13, 2025 (Sat) | 13 | 0.07 | 0.68 | 0.19 | 13 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 4 | 1.08 | 7.27 | 2.69 | 4 | 0 | 100.00% |
| Dec 16, 2025 (Tue) | 13 | -3,939.72 | 46.72 | -521.19 | 3 | 10 | 23.08% |
| Dec 18, 2025 (Thu) | 3 | 18.08 | 24.87 | 22.60 | 1 | 2 | 33.33% |
| Dec 19, 2025 (Fri) | 5 | 0.56 | 0.73 | 0.61 | 5 | 0 | 100.00% |
| Dec 20, 2025 (Sat) | 9 | 0.09 | 0.43 | 0.23 | 9 | 0 | 100.00% |
| Dec 22, 2025 (Mon) | 7 | 0.23 | 7.36 | 1.77 | 7 | 0 | 100.00% |
| Dec 23, 2025 (Tue) | 2 | 17.08 | 22.06 | 19.57 | 2 | 0 | 100.00% |
| Dec 24, 2025 (Wed) | 3 | 3.48 | 13.83 | 10.38 | 3 | 0 | 100.00% |
| Dec 30, 2025 (Tue) | 2 | 15.92 | 16.00 | 15.96 | 2 | 0 | 100.00% |
| Dec 31, 2025 (Wed) | 2 | 1.14 | 2.17 | 1.65 | 2 | 0 | 100.00% |