Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

February 2026 Test SBQ b

Next Month

Total Documents

25

All documents in period

Within SLA

20

? 24 hours

Exceeded SLA

5

> 24 hours

Compliance

80.00%

Overall rate

Avg Processing Time

14.33 hrs

Average turnaround

Showing 1 to 10 of 10 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Feb 01, 2026 (Sun)	2	0.79	0.79	0.79	2	0	100.00%
Feb 03, 2026 (Tue)	1	25.93	25.93	25.93	0	1	0.00%
Feb 06, 2026 (Fri)	1	15.53	15.53	15.53	1	0	100.00%
Feb 11, 2026 (Wed)	3	0.20	1.97	0.82	3	0	100.00%
Feb 12, 2026 (Thu)	1	23.85	23.85	23.85	1	0	100.00%
Feb 14, 2026 (Sat)	10	0.82	1.49	1.11	10	0	100.00%
Feb 18, 2026 (Wed)	1	20.00	20.00	20.00	1	0	100.00%
Feb 25, 2026 (Wed)	1	31.62	31.62	31.62	0	1	0.00%
Feb 26, 2026 (Thu)	4	3.66	70.59	53.85	1	3	25.00%
Feb 28, 2026 (Sat)	1	10.90	10.90	10.90	1	0	100.00%