Day-wise SLA Report
Total Documents
81
All documents in periodWithin SLA
72
? 24 hoursExceeded SLA
9
> 24 hoursCompliance
88.89%
Overall rateAvg Processing Time
8.91 hrs
Average turnaround
Showing 1 to 15 of 15 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 06, 2026 (Fri) | 22 | 0.15 | 0.61 | 0.40 | 22 | 0 | 100.00% |
| Mar 07, 2026 (Sat) | 2 | 0.64 | 0.65 | 0.64 | 2 | 0 | 100.00% |
| Mar 08, 2026 (Sun) | 3 | 1.05 | 1.06 | 1.05 | 3 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 3 | 0.47 | 1.58 | 0.85 | 3 | 0 | 100.00% |
| Mar 11, 2026 (Wed) | 1 | 24.91 | 24.91 | 24.91 | 0 | 1 | 0.00% |
| Mar 12, 2026 (Thu) | 9 | 13.78 | 56.33 | 21.26 | 8 | 1 | 88.89% |
| Mar 13, 2026 (Fri) | 11 | 16.36 | 47.13 | 31.06 | 5 | 6 | 45.45% |
| Mar 16, 2026 (Mon) | 1 | 16.07 | 16.07 | 16.07 | 1 | 0 | 100.00% |
| Mar 17, 2026 (Tue) | 4 | 8.71 | 29.56 | 14.07 | 3 | 1 | 75.00% |
| Mar 18, 2026 (Wed) | 4 | 0.31 | 23.26 | 6.05 | 4 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 1 | 18.58 | 18.58 | 18.58 | 1 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 1 | 15.84 | 15.84 | 15.84 | 1 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 1 | 8.93 | 8.93 | 8.93 | 1 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 8 | 0.18 | 0.21 | 0.20 | 8 | 0 | 100.00% |
| Mar 29, 2026 (Sun) | 10 | 0.09 | 2.42 | 0.66 | 10 | 0 | 100.00% |