Day-wise SLA Report
Total Documents
117
All documents in periodWithin SLA
76
? 24 hoursExceeded SLA
41
> 24 hoursCompliance
64.96%
Overall rateAvg Processing Time
20.20 hrs
Average turnaround
Showing 1 to 10 of 10 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 01, 2025 (Mon) | 5 | 3.81 | 18.14 | 8.51 | 5 | 0 | 100.00% |
| Dec 04, 2025 (Thu) | 35 | 24.99 | 32.75 | 29.09 | 0 | 35 | 0.00% |
| Dec 05, 2025 (Fri) | 9 | 21.77 | 26.63 | 22.93 | 7 | 2 | 77.78% |
| Dec 08, 2025 (Mon) | 14 | 5.54 | 28.47 | 16.85 | 11 | 3 | 78.57% |
| Dec 11, 2025 (Thu) | 6 | 5.96 | 22.36 | 8.70 | 6 | 0 | 100.00% |
| Dec 12, 2025 (Fri) | 6 | 20.27 | 20.30 | 20.29 | 6 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 2 | 3.61 | 3.67 | 3.64 | 2 | 0 | 100.00% |
| Dec 18, 2025 (Thu) | 5 | 5.38 | 5.41 | 5.40 | 5 | 0 | 100.00% |
| Dec 22, 2025 (Mon) | 30 | 7.84 | 30.94 | 20.48 | 29 | 1 | 96.67% |
| Dec 29, 2025 (Mon) | 5 | 0.90 | 21.03 | 7.66 | 5 | 0 | 100.00% |