Day-wise SLA Report


Previous Month

December 2025 Trippel aaa

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Total Documents

117

All documents in period
Within SLA

76

? 24 hours
Exceeded SLA

41

> 24 hours
Compliance

64.96%

Overall rate
Avg Processing Time

20.20 hrs

Average turnaround
Showing 1 to 10 of 10 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 01, 2025 (Mon) 5 3.81 18.14 8.51 5 0 100.00%
Dec 04, 2025 (Thu) 35 24.99 32.75 29.09 0 35 0.00%
Dec 05, 2025 (Fri) 9 21.77 26.63 22.93 7 2 77.78%
Dec 08, 2025 (Mon) 14 5.54 28.47 16.85 11 3 78.57%
Dec 11, 2025 (Thu) 6 5.96 22.36 8.70 6 0 100.00%
Dec 12, 2025 (Fri) 6 20.27 20.30 20.29 6 0 100.00%
Dec 15, 2025 (Mon) 2 3.61 3.67 3.64 2 0 100.00%
Dec 18, 2025 (Thu) 5 5.38 5.41 5.40 5 0 100.00%
Dec 22, 2025 (Mon) 30 7.84 30.94 20.48 29 1 96.67%
Dec 29, 2025 (Mon) 5 0.90 21.03 7.66 5 0 100.00%