Day-wise SLA Report


Previous Month

February 2026 Trippel aaa

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Total Documents

88

All documents in period
Within SLA

84

? 24 hours
Exceeded SLA

4

> 24 hours
Compliance

95.45%

Overall rate
Avg Processing Time

19.55 hrs

Average turnaround
Showing 1 to 10 of 10 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Feb 02, 2026 (Mon) 10 0.92 22.85 17.13 10 0 100.00%
Feb 06, 2026 (Fri) 23 18.35 45.74 24.17 20 3 86.96%
Feb 09, 2026 (Mon) 6 15.75 24.71 19.81 5 1 83.33%
Feb 12, 2026 (Thu) 19 7.26 23.92 22.05 19 0 100.00%
Feb 17, 2026 (Tue) 8 8.78 21.61 17.87 8 0 100.00%
Feb 19, 2026 (Thu) 3 17.85 21.76 19.98 3 0 100.00%
Feb 20, 2026 (Fri) 5 4.20 20.72 16.60 5 0 100.00%
Feb 23, 2026 (Mon) 2 19.17 20.38 19.77 2 0 100.00%
Feb 26, 2026 (Thu) 2 4.54 5.10 4.82 2 0 100.00%
Feb 27, 2026 (Fri) 10 0.85 20.11 12.01 10 0 100.00%