Day-wise SLA Report
Total Documents
88
All documents in periodWithin SLA
84
? 24 hoursExceeded SLA
4
> 24 hoursCompliance
95.45%
Overall rateAvg Processing Time
19.55 hrs
Average turnaround
Showing 1 to 10 of 10 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 10 | 0.92 | 22.85 | 17.13 | 10 | 0 | 100.00% |
| Feb 06, 2026 (Fri) | 23 | 18.35 | 45.74 | 24.17 | 20 | 3 | 86.96% |
| Feb 09, 2026 (Mon) | 6 | 15.75 | 24.71 | 19.81 | 5 | 1 | 83.33% |
| Feb 12, 2026 (Thu) | 19 | 7.26 | 23.92 | 22.05 | 19 | 0 | 100.00% |
| Feb 17, 2026 (Tue) | 8 | 8.78 | 21.61 | 17.87 | 8 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 3 | 17.85 | 21.76 | 19.98 | 3 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 5 | 4.20 | 20.72 | 16.60 | 5 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 2 | 19.17 | 20.38 | 19.77 | 2 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 2 | 4.54 | 5.10 | 4.82 | 2 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 10 | 0.85 | 20.11 | 12.01 | 10 | 0 | 100.00% |