Day-wise SLA Report
Total Documents
84
All documents in periodWithin SLA
78
? 24 hoursExceeded SLA
6
> 24 hoursCompliance
92.86%
Overall rateAvg Processing Time
17.65 hrs
Average turnaround
Showing 1 to 12 of 12 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 10 | 4.76 | 22.35 | 9.32 | 10 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 3 | 6.14 | 23.44 | 17.11 | 3 | 0 | 100.00% |
| Mar 06, 2026 (Fri) | 12 | 3.58 | 42.60 | 18.77 | 10 | 2 | 83.33% |
| Mar 12, 2026 (Thu) | 23 | 11.90 | 24.06 | 22.33 | 22 | 1 | 95.65% |
| Mar 13, 2026 (Fri) | 8 | 15.83 | 16.62 | 16.01 | 8 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 2 | 19.83 | 19.83 | 19.83 | 2 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 4 | 18.42 | 20.40 | 19.01 | 4 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 4 | 23.30 | 43.10 | 38.15 | 1 | 3 | 25.00% |
| Mar 23, 2026 (Mon) | 3 | 16.33 | 17.14 | 16.61 | 3 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 4 | 3.73 | 21.71 | 12.34 | 4 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 3 | 6.30 | 23.48 | 16.86 | 3 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 8 | 4.30 | 20.12 | 6.66 | 8 | 0 | 100.00% |