Day-wise SLA Report
Total Documents
2,165
All documents in periodWithin SLA
1,062
? 24 hoursExceeded SLA
1,103
> 24 hoursCompliance
49.05%
Overall rateAvg Processing Time
27.37 hrs
Average turnaround
Showing 1 to 29 of 29 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 01, 2026 (Thu) | 9 | 1.43 | 9.92 | 5.13 | 9 | 0 | 100.00% |
| Jan 02, 2026 (Fri) | 79 | 0.72 | 45.85 | 30.25 | 20 | 59 | 25.32% |
| Jan 03, 2026 (Sat) | 23 | 3.82 | 39.95 | 24.77 | 14 | 9 | 60.87% |
| Jan 04, 2026 (Sun) | 1 | 9.18 | 9.18 | 9.18 | 1 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 55 | 1.51 | 76.10 | 24.40 | 18 | 37 | 32.73% |
| Jan 06, 2026 (Tue) | 56 | 1.61 | 52.04 | 27.99 | 19 | 37 | 33.93% |
| Jan 07, 2026 (Wed) | 94 | 6.12 | 44.03 | 30.29 | 7 | 87 | 7.45% |
| Jan 08, 2026 (Thu) | 184 | 18.27 | 40.69 | 32.94 | 14 | 170 | 7.61% |
| Jan 09, 2026 (Fri) | 162 | 18.97 | 50.18 | 39.00 | 9 | 153 | 5.56% |
| Jan 10, 2026 (Sat) | 23 | 15.27 | 43.74 | 32.08 | 3 | 20 | 13.04% |
| Jan 11, 2026 (Sun) | 17 | 16.95 | 17.13 | 17.04 | 17 | 0 | 100.00% |
| Jan 12, 2026 (Mon) | 143 | 1.52 | 86.74 | 19.44 | 113 | 30 | 79.02% |
| Jan 13, 2026 (Tue) | 76 | 2.46 | 40.12 | 24.41 | 31 | 45 | 40.79% |
| Jan 14, 2026 (Wed) | 188 | 16.07 | 51.20 | 25.73 | 97 | 91 | 51.60% |
| Jan 15, 2026 (Thu) | 115 | 13.50 | 36.50 | 22.17 | 100 | 15 | 86.96% |
| Jan 16, 2026 (Fri) | 75 | 1.73 | 66.88 | 41.58 | 20 | 55 | 26.67% |
| Jan 17, 2026 (Sat) | 13 | 16.77 | 41.92 | 35.35 | 3 | 10 | 23.08% |
| Jan 18, 2026 (Sun) | 1 | 16.39 | 16.39 | 16.39 | 1 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 41 | 2.03 | 29.79 | 16.13 | 40 | 1 | 97.56% |
| Jan 20, 2026 (Tue) | 206 | 2.29 | 52.66 | 19.51 | 187 | 19 | 90.78% |
| Jan 21, 2026 (Wed) | 53 | 0.26 | 37.27 | 22.18 | 44 | 9 | 83.02% |
| Jan 22, 2026 (Thu) | 121 | 22.04 | 62.55 | 35.76 | 13 | 108 | 10.74% |
| Jan 23, 2026 (Fri) | 59 | 19.65 | 69.36 | 43.88 | 10 | 49 | 16.95% |
| Jan 26, 2026 (Mon) | 57 | 8.50 | 24.18 | 19.24 | 55 | 2 | 96.49% |
| Jan 27, 2026 (Tue) | 50 | 2.34 | 34.04 | 21.46 | 41 | 9 | 82.00% |
| Jan 28, 2026 (Wed) | 63 | 11.25 | 24.00 | 20.82 | 61 | 2 | 96.83% |
| Jan 29, 2026 (Thu) | 131 | 4.69 | 27.89 | 22.07 | 95 | 36 | 72.52% |
| Jan 30, 2026 (Fri) | 58 | 1.96 | 52.70 | 32.42 | 19 | 39 | 32.76% |
| Jan 31, 2026 (Sat) | 12 | 20.34 | 43.68 | 35.79 | 1 | 11 | 8.33% |