Day-wise SLA Report


Previous Month

January 2026 Van Berkel Accountants BV

Next Month
Total Documents

2,165

All documents in period
Within SLA

1,062

? 24 hours
Exceeded SLA

1,103

> 24 hours
Compliance

49.05%

Overall rate
Avg Processing Time

27.37 hrs

Average turnaround
Showing 1 to 29 of 29 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Jan 01, 2026 (Thu) 9 1.43 9.92 5.13 9 0 100.00%
Jan 02, 2026 (Fri) 79 0.72 45.85 30.25 20 59 25.32%
Jan 03, 2026 (Sat) 23 3.82 39.95 24.77 14 9 60.87%
Jan 04, 2026 (Sun) 1 9.18 9.18 9.18 1 0 100.00%
Jan 05, 2026 (Mon) 55 1.51 76.10 24.40 18 37 32.73%
Jan 06, 2026 (Tue) 56 1.61 52.04 27.99 19 37 33.93%
Jan 07, 2026 (Wed) 94 6.12 44.03 30.29 7 87 7.45%
Jan 08, 2026 (Thu) 184 18.27 40.69 32.94 14 170 7.61%
Jan 09, 2026 (Fri) 162 18.97 50.18 39.00 9 153 5.56%
Jan 10, 2026 (Sat) 23 15.27 43.74 32.08 3 20 13.04%
Jan 11, 2026 (Sun) 17 16.95 17.13 17.04 17 0 100.00%
Jan 12, 2026 (Mon) 143 1.52 86.74 19.44 113 30 79.02%
Jan 13, 2026 (Tue) 76 2.46 40.12 24.41 31 45 40.79%
Jan 14, 2026 (Wed) 188 16.07 51.20 25.73 97 91 51.60%
Jan 15, 2026 (Thu) 115 13.50 36.50 22.17 100 15 86.96%
Jan 16, 2026 (Fri) 75 1.73 66.88 41.58 20 55 26.67%
Jan 17, 2026 (Sat) 13 16.77 41.92 35.35 3 10 23.08%
Jan 18, 2026 (Sun) 1 16.39 16.39 16.39 1 0 100.00%
Jan 19, 2026 (Mon) 41 2.03 29.79 16.13 40 1 97.56%
Jan 20, 2026 (Tue) 206 2.29 52.66 19.51 187 19 90.78%
Jan 21, 2026 (Wed) 53 0.26 37.27 22.18 44 9 83.02%
Jan 22, 2026 (Thu) 121 22.04 62.55 35.76 13 108 10.74%
Jan 23, 2026 (Fri) 59 19.65 69.36 43.88 10 49 16.95%
Jan 26, 2026 (Mon) 57 8.50 24.18 19.24 55 2 96.49%
Jan 27, 2026 (Tue) 50 2.34 34.04 21.46 41 9 82.00%
Jan 28, 2026 (Wed) 63 11.25 24.00 20.82 61 2 96.83%
Jan 29, 2026 (Thu) 131 4.69 27.89 22.07 95 36 72.52%
Jan 30, 2026 (Fri) 58 1.96 52.70 32.42 19 39 32.76%
Jan 31, 2026 (Sat) 12 20.34 43.68 35.79 1 11 8.33%