Day-wise SLA Report

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February 2026 Van Berkel Accountants BV

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Total Documents

1,348

All documents in period
Within SLA

988

? 24 hours
Exceeded SLA

360

> 24 hours
Compliance

73.29%

Overall rate
Avg Processing Time

22.24 hrs

Average turnaround
Showing 1 to 26 of 26 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Feb 01, 2026 (Sun) 13 12.28 25.39 20.17 11 2 84.62%
Feb 02, 2026 (Mon) 77 0.25 39.78 21.50 65 12 84.42%
Feb 03, 2026 (Tue) 83 15.40 37.83 26.55 28 55 33.73%
Feb 04, 2026 (Wed) 57 13.78 36.85 23.80 38 19 66.67%
Feb 05, 2026 (Thu) 72 2.61 38.08 23.78 38 34 52.78%
Feb 06, 2026 (Fri) 45 12.60 47.48 30.73 19 26 42.22%
Feb 09, 2026 (Mon) 14 3.66 22.19 14.14 14 0 100.00%
Feb 10, 2026 (Tue) 38 3.98 37.00 24.27 11 27 28.95%
Feb 11, 2026 (Wed) 37 18.90 25.76 22.21 25 12 67.57%
Feb 12, 2026 (Thu) 51 10.98 26.70 20.31 48 3 94.12%
Feb 13, 2026 (Fri) 165 0.46 68.05 29.91 90 75 54.55%
Feb 14, 2026 (Sat) 5 19.74 42.35 32.22 2 3 40.00%
Feb 15, 2026 (Sun) 1 14.88 14.88 14.88 1 0 100.00%
Feb 16, 2026 (Mon) 58 1.04 76.46 19.86 50 8 86.21%
Feb 17, 2026 (Tue) 54 7.40 32.90 22.49 41 13 75.93%
Feb 18, 2026 (Wed) 97 4.28 25.85 21.90 82 15 84.54%
Feb 19, 2026 (Thu) 77 12.08 23.36 20.39 77 0 100.00%
Feb 20, 2026 (Fri) 50 1.19 52.51 28.49 29 21 58.00%
Feb 21, 2026 (Sat) 4 22.50 41.69 28.39 2 2 50.00%
Feb 22, 2026 (Sun) 16 0.07 20.97 13.11 16 0 100.00%
Feb 23, 2026 (Mon) 55 4.00 42.05 20.43 50 5 90.91%
Feb 24, 2026 (Tue) 39 13.74 26.91 20.40 37 2 94.87%
Feb 25, 2026 (Wed) 67 6.65 25.32 19.90 52 15 77.61%
Feb 26, 2026 (Thu) 71 0.06 23.15 10.78 71 0 100.00%
Feb 27, 2026 (Fri) 80 0.04 36.47 12.61 74 6 92.50%
Feb 28, 2026 (Sat) 22 15.06 40.86 21.77 17 5 77.27%