Day-wise SLA Report
Total Documents
1,805
All documents in periodWithin SLA
1,285
? 24 hoursExceeded SLA
520
> 24 hoursCompliance
71.19%
Overall rateAvg Processing Time
20.76 hrs
Average turnaround
Showing 1 to 31 of 31 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 01, 2026 (Sun) | 24 | 0.24 | 21.48 | 8.21 | 24 | 0 | 100.00% |
| Mar 02, 2026 (Mon) | 31 | 2.50 | 23.54 | 15.56 | 31 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 56 | 0.19 | 50.93 | 21.68 | 43 | 13 | 76.79% |
| Mar 04, 2026 (Wed) | 58 | 2.66 | 24.16 | 17.40 | 57 | 1 | 98.28% |
| Mar 05, 2026 (Thu) | 65 | 0.05 | 27.03 | 16.59 | 63 | 2 | 96.92% |
| Mar 06, 2026 (Fri) | 68 | 0.18 | 46.50 | 24.67 | 32 | 36 | 47.06% |
| Mar 07, 2026 (Sat) | 33 | 0.34 | 45.62 | 24.34 | 18 | 15 | 54.55% |
| Mar 08, 2026 (Sun) | 30 | 0.18 | 16.51 | 12.89 | 30 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 58 | 0.54 | 45.63 | 19.04 | 53 | 5 | 91.38% |
| Mar 10, 2026 (Tue) | 120 | 0.73 | 40.18 | 22.73 | 74 | 46 | 61.67% |
| Mar 11, 2026 (Wed) | 45 | 9.97 | 39.79 | 25.08 | 19 | 26 | 42.22% |
| Mar 12, 2026 (Thu) | 57 | 0.07 | 25.33 | 17.23 | 50 | 7 | 87.72% |
| Mar 13, 2026 (Fri) | 62 | 2.03 | 41.08 | 17.88 | 54 | 8 | 87.10% |
| Mar 14, 2026 (Sat) | 8 | 0.56 | 38.96 | 22.24 | 4 | 4 | 50.00% |
| Mar 15, 2026 (Sun) | 6 | 11.04 | 20.21 | 14.18 | 6 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 44 | 0.10 | 51.12 | 23.69 | 30 | 14 | 68.18% |
| Mar 17, 2026 (Tue) | 81 | 6.85 | 46.76 | 24.20 | 51 | 30 | 62.96% |
| Mar 18, 2026 (Wed) | 100 | 0.88 | 67.76 | 14.03 | 97 | 3 | 97.00% |
| Mar 19, 2026 (Thu) | 66 | 0.26 | 22.05 | 14.90 | 66 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 152 | 0.22 | 47.92 | 30.83 | 56 | 96 | 36.84% |
| Mar 21, 2026 (Sat) | 25 | 16.11 | 45.53 | 33.08 | 7 | 18 | 28.00% |
| Mar 22, 2026 (Sun) | 5 | 0.18 | 13.25 | 6.92 | 5 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 44 | 1.45 | 21.56 | 13.16 | 44 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 54 | 0.17 | 22.15 | 15.78 | 54 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 52 | 0.41 | 47.06 | 9.42 | 48 | 4 | 92.31% |
| Mar 26, 2026 (Thu) | 124 | 0.07 | 30.57 | 16.40 | 108 | 16 | 87.10% |
| Mar 27, 2026 (Fri) | 124 | 0.13 | 46.77 | 28.13 | 60 | 64 | 48.39% |
| Mar 28, 2026 (Sat) | 23 | 12.86 | 29.06 | 20.76 | 17 | 6 | 73.91% |
| Mar 29, 2026 (Sun) | 16 | 0.46 | 5.43 | 1.46 | 16 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 44 | 0.31 | 34.47 | 18.88 | 33 | 11 | 75.00% |
| Mar 31, 2026 (Tue) | 130 | 0.09 | 43.46 | 27.65 | 35 | 95 | 26.92% |