Day-wise SLA Report
Total Documents
423
All documents in periodWithin SLA
216
? 24 hoursExceeded SLA
207
> 24 hoursCompliance
51.06%
Overall rateAvg Processing Time
25.69 hrs
Average turnaround
Showing 1 to 13 of 13 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 02, 2026 (Fri) | 72 | 5.30 | 43.41 | 35.29 | 9 | 63 | 12.50% |
| Jan 05, 2026 (Mon) | 35 | 4.01 | 34.27 | 9.79 | 32 | 3 | 91.43% |
| Jan 07, 2026 (Wed) | 5 | 27.60 | 40.67 | 30.71 | 0 | 5 | 0.00% |
| Jan 08, 2026 (Thu) | 28 | 26.09 | 39.80 | 34.83 | 0 | 28 | 0.00% |
| Jan 09, 2026 (Fri) | 37 | 36.74 | 62.89 | 46.80 | 0 | 37 | 0.00% |
| Jan 13, 2026 (Tue) | 43 | 20.59 | 26.90 | 24.32 | 13 | 30 | 30.23% |
| Jan 14, 2026 (Wed) | 25 | 18.17 | 27.21 | 22.84 | 20 | 5 | 80.00% |
| Jan 16, 2026 (Fri) | 2 | 19.27 | 36.81 | 28.04 | 1 | 1 | 50.00% |
| Jan 20, 2026 (Tue) | 28 | 11.17 | 26.91 | 17.30 | 22 | 6 | 78.57% |
| Jan 21, 2026 (Wed) | 13 | 20.83 | 24.07 | 21.64 | 12 | 1 | 92.31% |
| Jan 22, 2026 (Thu) | 1 | 23.06 | 23.06 | 23.06 | 1 | 0 | 100.00% |
| Jan 27, 2026 (Tue) | 48 | 18.82 | 53.99 | 25.70 | 35 | 13 | 72.92% |
| Jan 30, 2026 (Fri) | 86 | 5.73 | 46.65 | 16.60 | 71 | 15 | 82.56% |