Day-wise SLA Report
Total Documents
695
All documents in periodWithin SLA
405
? 24 hoursExceeded SLA
290
> 24 hoursCompliance
58.27%
Overall rateAvg Processing Time
24.47 hrs
Average turnaround
Showing 1 to 12 of 12 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 26 | 2.60 | 24.69 | 18.41 | 21 | 5 | 80.77% |
| Feb 03, 2026 (Tue) | 46 | 23.46 | 35.39 | 28.66 | 7 | 39 | 15.22% |
| Feb 04, 2026 (Wed) | 61 | 4.69 | 26.72 | 25.14 | 6 | 55 | 9.84% |
| Feb 06, 2026 (Fri) | 262 | 13.36 | 64.38 | 27.07 | 145 | 117 | 55.34% |
| Feb 09, 2026 (Mon) | 72 | 3.04 | 73.52 | 28.67 | 42 | 30 | 58.33% |
| Feb 10, 2026 (Tue) | 4 | 18.70 | 21.86 | 20.27 | 4 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 59 | 5.25 | 66.26 | 19.59 | 42 | 17 | 71.19% |
| Feb 16, 2026 (Mon) | 19 | 19.89 | 50.40 | 33.01 | 8 | 11 | 42.11% |
| Feb 18, 2026 (Wed) | 2 | 17.91 | 22.08 | 19.99 | 2 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 41 | 6.14 | 59.02 | 24.29 | 31 | 10 | 75.61% |
| Feb 24, 2026 (Tue) | 21 | 22.39 | 24.79 | 23.29 | 15 | 6 | 71.43% |
| Feb 26, 2026 (Thu) | 82 | 1.69 | 20.43 | 13.75 | 82 | 0 | 100.00% |