Day-wise SLA Report
Total Documents
1,542
All documents in periodWithin SLA
1,078
? 24 hoursExceeded SLA
464
> 24 hoursCompliance
69.91%
Overall rateAvg Processing Time
18.44 hrs
Average turnaround
Showing 1 to 20 of 20 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 12 | 2.47 | 20.88 | 13.13 | 12 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 61 | 10.05 | 23.09 | 20.45 | 61 | 0 | 100.00% |
| Mar 04, 2026 (Wed) | 67 | 8.47 | 22.09 | 16.90 | 67 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 131 | 2.79 | 74.34 | 19.40 | 127 | 4 | 96.95% |
| Mar 06, 2026 (Fri) | 124 | 2.77 | 68.59 | 24.73 | 76 | 48 | 61.29% |
| Mar 09, 2026 (Mon) | 23 | 20.91 | 96.18 | 50.46 | 1 | 22 | 4.35% |
| Mar 10, 2026 (Tue) | 89 | 0.94 | 122.47 | 24.45 | 23 | 66 | 25.84% |
| Mar 11, 2026 (Wed) | 62 | 8.28 | 27.63 | 22.16 | 37 | 25 | 59.68% |
| Mar 12, 2026 (Thu) | 23 | 21.26 | 66.73 | 25.06 | 18 | 5 | 78.26% |
| Mar 13, 2026 (Fri) | 112 | 5.44 | 39.33 | 14.48 | 102 | 10 | 91.07% |
| Mar 16, 2026 (Mon) | 80 | 3.24 | 28.22 | 22.77 | 60 | 20 | 75.00% |
| Mar 18, 2026 (Wed) | 42 | 15.07 | 23.32 | 16.11 | 42 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 81 | 0.82 | 46.74 | 32.54 | 25 | 56 | 30.86% |
| Mar 23, 2026 (Mon) | 74 | -1,066.50 | 98.50 | -107.77 | 62 | 12 | 83.78% |
| Mar 24, 2026 (Tue) | 160 | 0.45 | 76.15 | 23.28 | 121 | 39 | 75.62% |
| Mar 25, 2026 (Wed) | 67 | 0.73 | 44.80 | 20.50 | 57 | 10 | 85.07% |
| Mar 26, 2026 (Thu) | 155 | 14.77 | 25.89 | 16.28 | 154 | 1 | 99.35% |
| Mar 27, 2026 (Fri) | 14 | 16.61 | 44.55 | 30.68 | 7 | 7 | 50.00% |
| Mar 30, 2026 (Mon) | 47 | 0.07 | 75.56 | 39.40 | 25 | 22 | 53.19% |
| Mar 31, 2026 (Tue) | 118 | 21.84 | 76.45 | 53.56 | 1 | 117 | 0.85% |