Day-wise SLA Report
Total Documents
68
All documents in periodWithin SLA
57
? 24 hoursExceeded SLA
11
> 24 hoursCompliance
83.82%
Overall rateAvg Processing Time
10.88 hrs
Average turnaround
Showing 1 to 6 of 6 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 07, 2026 (Wed) | 18 | 2.12 | 43.00 | 24.24 | 7 | 11 | 38.89% |
| Jan 11, 2026 (Sun) | 4 | 4.48 | 21.21 | 14.31 | 4 | 0 | 100.00% |
| Jan 12, 2026 (Mon) | 2 | 3.68 | 3.69 | 3.69 | 2 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 27 | 1.23 | 5.18 | 2.82 | 27 | 0 | 100.00% |
| Jan 21, 2026 (Wed) | 11 | 0.79 | 22.45 | 10.26 | 11 | 0 | 100.00% |
| Jan 26, 2026 (Mon) | 6 | 3.95 | 14.26 | 8.28 | 6 | 0 | 100.00% |