Day-wise SLA Report


Previous Month

January 2026 Van de Wal houthandel/buitenspeelgoed B.V.

Next Month
Total Documents

68

All documents in period
Within SLA

57

? 24 hours
Exceeded SLA

11

> 24 hours
Compliance

83.82%

Overall rate
Avg Processing Time

10.88 hrs

Average turnaround
Showing 1 to 6 of 6 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Jan 07, 2026 (Wed) 18 2.12 43.00 24.24 7 11 38.89%
Jan 11, 2026 (Sun) 4 4.48 21.21 14.31 4 0 100.00%
Jan 12, 2026 (Mon) 2 3.68 3.69 3.69 2 0 100.00%
Jan 19, 2026 (Mon) 27 1.23 5.18 2.82 27 0 100.00%
Jan 21, 2026 (Wed) 11 0.79 22.45 10.26 11 0 100.00%
Jan 26, 2026 (Mon) 6 3.95 14.26 8.28 6 0 100.00%