Day-wise SLA Report
Total Documents
68
All documents in periodWithin SLA
47
? 24 hoursExceeded SLA
21
> 24 hoursCompliance
69.12%
Overall rateAvg Processing Time
22.32 hrs
Average turnaround
Showing 1 to 3 of 3 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 03, 2025 (Wed) | 21 | 38.19 | 41.43 | 38.86 | 0 | 21 | 0.00% |
| Dec 10, 2025 (Wed) | 1 | 23.51 | 23.51 | 23.51 | 1 | 0 | 100.00% |
| Dec 17, 2025 (Wed) | 46 | 0.26 | 22.38 | 14.75 | 46 | 0 | 100.00% |