Day-wise SLA Report
Total Documents
99
All documents in periodWithin SLA
90
? 24 hoursExceeded SLA
9
> 24 hoursCompliance
90.91%
Overall rateAvg Processing Time
10.27 hrs
Average turnaround
Showing 1 to 4 of 4 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 14 | 0.25 | 24.11 | 15.18 | 12 | 2 | 85.71% |
| Feb 11, 2026 (Wed) | 29 | 0.04 | 27.86 | 9.24 | 22 | 7 | 75.86% |
| Feb 17, 2026 (Tue) | 22 | 1.86 | 20.36 | 11.75 | 22 | 0 | 100.00% |
| Feb 25, 2026 (Wed) | 34 | 0.13 | 20.97 | 8.16 | 34 | 0 | 100.00% |