Day-wise SLA Report


Previous Month

February 2026 Van de Wal houthandel/buitenspeelgoed B.V.

Next Month
Total Documents

99

All documents in period
Within SLA

90

? 24 hours
Exceeded SLA

9

> 24 hours
Compliance

90.91%

Overall rate
Avg Processing Time

10.27 hrs

Average turnaround
Showing 1 to 4 of 4 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Feb 02, 2026 (Mon) 14 0.25 24.11 15.18 12 2 85.71%
Feb 11, 2026 (Wed) 29 0.04 27.86 9.24 22 7 75.86%
Feb 17, 2026 (Tue) 22 1.86 20.36 11.75 22 0 100.00%
Feb 25, 2026 (Wed) 34 0.13 20.97 8.16 34 0 100.00%