Day-wise SLA Report
Total Documents
97
All documents in periodWithin SLA
95
? 24 hoursExceeded SLA
2
> 24 hoursCompliance
97.94%
Overall rateAvg Processing Time
9.41 hrs
Average turnaround
Showing 1 to 2 of 2 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 09, 2026 (Mon) | 39 | 0.97 | 25.61 | 9.71 | 38 | 1 | 97.44% |
| Mar 27, 2026 (Fri) | 58 | 0.08 | 43.91 | 9.20 | 57 | 1 | 98.28% |